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October 11, 2009  3:43 AM

Sprint Rolls Out General Availability of SIP Trunking



Posted by: Tony Bradley
IP, OCS 2007 R2, Office Communications Server, SIP, SIP trunking, Sprint, UC, Unified Communications, VoIP

Sprint was one of the first SIP trunk providers certified with Microsoft Office Communications Server 2007 R2 (OCS 2007 R2). Now it is expanding...

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October 8, 2009  3:45 AM

Outlook Mobile Enhancements with Exchange 2010



Posted by: Tony Bradley
conversation, Exchange 2010, ignore, nicknames, Outlook Mobile, voicemail transcript, Windows Mobile 6.1, Windows Mobile 6.5

I have been using the Technical Preview of Microsoft Office 2010 for a few months now and I have to say I like it. I am particularly fond of the changes in Outlook like the ability to view by conversation-- which includes all messages in the thread inbound and outbound-- as well as the ability to...


October 3, 2009  4:05 AM

Microsoft Unleashes More Comprehensive IM Connectivity



Posted by: Tony Bradley
AIM, Google Talk, instant messaging, Jabber, Microsoft, OCS, OCS 2007, Office Communications Server, PIC, Public IM Connectivity, Windows Live Messenger, XMPP Gateway, Yahoo Instant Messenger

Organizations using Office Communications Server 2007 (OCS 2007) have a powerful instant messaging tool with Office Communicator and Communicator Mobile. Federation allows different organizations running OCS to link up so that the users in each entity can see each other's presence and communicate...


September 24, 2009  3:58 AM

It (Almost) Never Hurts to Update



Posted by: Tony Bradley
patch, troubleshoot, UC, Unified Communications, update

One of the steps that should be on somewhere in the top 5 troubleshooting steps for virtually any problem is 'download and apply most current update' for the software or hardware in question (and/or peripheral software or hardware that could be related to the problem). Another top 5 step would...


September 15, 2009  4:54 AM

Putting All Your UC Eggs in One Basket



Posted by: Tony Bradley
Gartner, Magic Quadrant, Microsoft, UC, Unified Communications, VoIP

It seems like just yesterday I was questioning the validity and value of the Gartner Magic Quadrant. My own opinion aside, executives and customers still value the information, and there...


September 1, 2009  2:49 PM

Using Presence Effectively



Posted by: Tony Bradley
availability, OCS 2007 R2, Office Communications Server, presence, status, UC, Unified Communications

Presence is arguably the glue that makes unified communications work. It is Presence, the ability to determine the current status and availability of contacts, that enables users to communicate more efficiently. Presence can let you see who is available, what they are currently engaged in, and...


August 31, 2009  2:48 AM

Web Scheduler for Office Communications Server 2007 R2



Posted by: Tony Bradley
conference management, Exchange Server, invite, Live Meeting, meeting, OCS 2007 R2, Office Communications Server, schedule, Web Scheduler

Microsoft recently released Web Scheduler for Office Communications Server 2007 R2. The Web Scheduler provides a web-based interface for conference management functions...


August 27, 2009  1:29 PM

SIP Trunks Gain Appeal in a Down Economy



Posted by: Tony Bradley
Adam Boone, JaJah, Microsoft, OCS, OCS 2007 R2, SIP trunking, Sipera Systems, UC, Unified Communications

SIP trunking has been a very hot technology in 2009- thanks in no small part to Office Communications Server 2007 R2. In fact, Microsoft shook the SIP trunking world up again recently with


August 24, 2009  3:03 AM

Unified Communications ROI Doesn’t Happen By Magic



Posted by: Tony Bradley
end-user training, investment, ROI, training, UC, Unified Communications

I read an article recently that talked about the promise of cost savings with unified communications and that the ROI (return on investment) doesn't always pan out the way it does in the marketing brochure. I think the argument put...


August 16, 2009  3:54 AM

OCS 2007 R2 Adds Ability to Display Caller Name



Posted by: Tony Bradley
caller id, caller info, Evangelyze Communications, Mike Stacy, OCS 2007, OCS 2007 R2, Office Communications Server

On our home phones and mobile phones we more or less take it for granted that the Caller ID will display the name of the person or organization calling in addition to the originating phone number. In fact, many people simply refuse to answer calls from "Unknown Caller" and let them go to voicemail...


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