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Oct 3 2009   4:05AM GMT

Microsoft Unleashes More Comprehensive IM Connectivity



Posted by: Tony Bradley
Microsoft, OCS, Office Communications Server, OCS 2007, PIC, Public IM Connectivity, AIM, Windows Live Messenger, Yahoo Instant Messenger, Google Talk, Jabber, XMPP Gateway, instant messaging

Organizations using Office Communications Server 2007 (OCS 2007) have a powerful instant messaging tool with Office Communicator and Communicator Mobile. Federation allows different organizations running OCS to link up so that the users in each entity can see each other’s presence and communicate seamlessly.

As it turns out, not every organization is running OCS 2007. I know, right? There are even a vast number of small and medium businesses with no enterprise instant messaging solution. Go figure. Many organizations rely on free IM options- AIM (AOL Instant Messenger), Windows Live Messenger, Google Talk, etc.

Microsoft had two announcements this week that change the landscape for instant messaging with OCS 2007. First, it released the XMPP gateway for OCS R2.  The new gateway expands the options for IM by enabling connectivity to systems such as Google Talk and Jabber. 

The second announcement was that connectivity with AOL is now included in the licensing price, along with Windows Live, which was announced a few months ago.  That means that OCS 2007 R2 can connect with AIM and Windows Live Messenger accounts without the need to purchase Public IM Connectivity (PIC) licenses.

Organizations that want/need to connect with Yahoo IM accounts will still have to purchase the necessary PIC licenses.

Sep 19 2008   8:21PM GMT

Cisco Buys Jabber



Posted by: Tony Bradley
Cisco, Unified Communications, instant messaging, UC, Jabber, CUCM

With the speed of computers and networks today, email is virtually instant. But, many corporations consider instant messaging to be a valuable complement to email communications and a vital component of efficient communications. When 10 seconds is just too long to wait for an email to be delivered, you can rely on instant messaging to get your message there even faster.

When instant messaging first emerged, it was primarily consumer oriented and handicapped by its own proprietary nature. AOL users could only communicate with AOL users. ICQ users could only communicate with ICQ users. Etc. Jabber came onto the scene as one of the first products to legitimize instant messaging for corporate use. Jabber enabled companies to house the instant messaging server on the internal network where they could monitor, maintain, log, and secure the communications. It also provided cross-platform support, allowing users of Jabber to communicate with AOL, ICQ, Yahoo, and other instant messaging platforms.

I used Jabber at a former employer. It seemed like a solid and functional tool and I liked the ability to communicate with disparate instant messaging systems. Cisco apparently has seen the value in Jabber as well. They are purchasing the instant messaging company to add the functionality and capabilities to their line of unified communications products. You can learn more from this Information Week article.