iPhone

Unified Communications? There Is No App for That

OK. To be fair, there are iPhone apps related to unified communications, and even an iPhone app which provides rudimentary integration with Microsoft Office Communicator. The point, however, is that as popular and as functional as the iPhone is it still has some catching up to do in order to be a viable platform for enterprise mobile and unified communications.

I had an iPhone for a few months. I enjoyed it, and I felt like it had a lot of really cool features, but in the end I found the fact that there is ‘an app for that’ for so many things to be more of a distraction and a time-suck than a value. I also missed Office Communicator Mobile and my Office Mobile applications so I eventually traded my iPhone for the AT&T (HTC) Tilt– a Windows Mobile 6.0 device.

New phones are emerging with the potential to challenge the iPhone for rock star status among mobile devices. The HTC Pure isn’t really one of them, but it is the crown jewel of the Windows Mobile 6.5 devices which recently hit the streets. I’m debating holding my breath to see if the HTC HD2 comes to AT&T when Windows Mobile 7 is unleashed, but that seems like a long time to wait for a rumored device on a vaporware OS that may not even be offered through my wireless provider if/when it does arrive.

Back to the iPhone though. The iPhone is the #2 smart phone in America. It is lower on the global totem pole, but as it begins to be offered through multiple providers in China that could quickly change. However, there is a reason that Nokia and RIM have so much of the smart phone market share and it has a lot to do with the ability to integrate with enterprise networks and applications. Until Apple gets an app for that it is going to have a tough time being a serious threat in the enterprise.

The flip side of that point though is that Microsoft could do itself a favor and extend its reach by working with Apple to make that happen. The iPhone is a formidable mobile device and it is hugely popular. Microsoft should develop Office Communicator Mobile and Office Mobile apps for the iPhone to promote the use of Microsoft products no matter what mobile platform is being used.

Windows Mobile 6.5 a Tad Underwhelming To Some

I have used some form of Windows Mobile phone for almost 4 years. During that time, I did flirt briefly with the iPhone- trading my AT&T Tilt with my wife for her iPhone for a few months. The iPhone had a coolness factor and some ‘gee-whiz’ bells and whistles, but I really missed having my mobile phone be an extension of my laptop environment.

I wanted Office Communicator Mobile and the ability to view Presence status of my contacts. I wanted native Office application compatibility (ability to view and work with Word and Excel files). I wanted my email to look and feel like the Outlook I am used to on my computer. So, I eventually reclaimed my AT&T Tilt and returned the iPhone to my wife.

That is not to say that there is not room for improvement. Significant improvement. So, it is with great anticipation that I have been looking forward to the next release- Windows Mobile 6.5. As you can imagine then, I was disappointed to read Joe Schurman’s thoughts on what he saw in Windows Mobile 6.5 while attending the 2009 Microsoft Worldwide Partner Conference in New Orleans.

Oh well. It may fall short of what it could be, but it will still be better than what it is now. I guess baby steps are better than no steps at all.

Video Conference Via SmartPhone

Throw away your excuses. You won’t be missing any more meetings. As long as you have your mobile phone, you will only be a click away. CallWave is rolling out the Beta version of FUZE which, according to a Network World article, “delivers high-definition synchronized video, document collaboration and audioconferencing from any Web browser-, 3G- or Wi-Fi-enabled device.”

That sounds pretty impressive. What is more impressive is that CallWave has also integrated this application with Microsoft Office Communications Server (OCS) 2007, enabling expanded unified communications functionality including the ability to invite / add users to a meeting with a simple click of the mouse. FUZE also works with the Cisco Unified Communication Manager (CUCM) IP PBX. In addition, CallWave has announced imminent support for the Apple iPhone, as well as support coming soon for Avaya, Mitel, Nortel, and other IP PBX platforms.

Rogue Wireless Devices Create Security Risk

Wireless networks can be cost effective and help employees to be more productive, freeing them to move about while still maintaining access to necessary data and network resources. Since the inception of wireless networking though, corporations have struggled with the security implications. With compliance mandates such as the PCI Data Security Standards, or HIPAA, it is even more important that companies are aware of every possible vector of risk to their network resources and data assets. However, so many devices have wireless functionality now, and it is so easy for users to set up rogue wireless networks without authority, that it is extremely difficult to stay on top of the security issue. Mobile device security: Auditing the airwaves, by Lisa Phifer takes a look at these issues and some ways administrators can monitor for, detect, and proactively manage the wireless access to their networks.

Hyperconnectivity: Accessing the Internet Anywhere From Everything

At some point in the future, maybe the next generation will simply see the rate of evolution of technology as a given. A normal way of life. On a day to day basis, I don’t think that much about it, but when I look back and realize just how much has been invented, and developed in just the past 10 or 15 years, and the rate that technology changes, it is somewhat mind-boggling. It wasn’t that long ago that 56Kbps modems were considered to be blazing fast. But, the extent of most users access to the Internet was from their employer’s network, or via dial-up on a 56k modem from home. Now, there are still some stubborn stragglers using dial-up, but broadband access with 24/7 connectivity is becoming the norm instead of the exception for home users. Notebook computer sales, even for consumers, have skyrocketed. Cell phones are PDA’s and mini-computers all rolled into one. From my cell phone, I can surf the Web, look up a phone number, click the linked phone number, and automatically initiate a call. While I used to have to be in my home or at my office desk to access the Internet, now I can access the Internet from almost anything and almost anywhere. This article from Computerworld takes a mort in-depth look at the trend of “hyperconnectivity” and what it means for the future of technology and communications.

Cisco At Fault for Duke’s “iPhone Issue”

The iPhone had already developed a fanatic, cult-like following before it was even released. Although there are some shortcomings (lack of 3G wireless being a big one), that popularity has just grown since its release. However, the Apple iPhone evangelists were dealt a setback last week…or so it seemed. Duke University experienced a failure of its wireless network which it quickly blamed on the iPhone. The claim was that the iPhones being used on campus flooded the wireless access points with ping requests in an endless attempt to find a connection point. Unfortunately for Duke University and Cisco, the rush to judgment to blame the iPhone was apparently premature. Upon further investigation, it was an error within the Cisco networking hardware that caused the problem. Duke and Cisco have put a fix in place and resolved the issue, but have not revealed what exactly the root cause was or what the fix does. For more details on the Duke University iPhone issue, read this Computerworld.com article.