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February 28, 2010  9:01 AM

Why UC ROI Might Be OR (Overrated)

Posted by: Tony Bradley
communications, investment, ROI, UC, Unified Communications, value

Everything about technology projects seems to revolve around ROI--return on investment. The C-level executives want to know how long it will take to recoup the initial investment before giving a project the stamp of approval. Blair Pleasant questioned the logic and practicality of that approach...

January 31, 2010  8:00 PM

Trends for 2010

Posted by: Tony Bradley
investment, telepresence, UC, Unified Communications

At the beginning of a year there is generally no shortage of lists and prognostications. Ray Depena put together his Five Trends to Watch for 2010 and Beyond for ColdFusion Developer's Journal, including the following...

January 28, 2010  11:19 PM

SMB’s Look for Short-Term ROI on UC

Posted by: Tony Bradley
economy, investment, ROI, SMB, UC, Unified Communications

The economy is certainly recovering, but recovering does not necessarily equal "recovered". It all depends on the filter you are looking through. Apple and

December 31, 2009  9:22 AM

Bad Economy Translates to Good UC Market

Posted by: Tony Bradley
ChannelInsider, economy, investment, UC, Unified Communications, Video conferencing

The economy has been rough throughout 2009. Even as it has thawed some, businesses are still reluctant to open the vault and start spending again just...

August 24, 2009  3:03 AM

Unified Communications ROI Doesn’t Happen By Magic

Posted by: Tony Bradley
end-user training, investment, ROI, training, UC, Unified Communications

I read an article recently that talked about the promise of cost savings with unified communications and that the ROI (return on investment) doesn't always pan out the way it does in the marketing brochure. I think the argument put...

July 31, 2009  8:46 PM

UC Cuts Costs by 78% for Ohio Township

Posted by: Tony Bradley
Colerain Township, cost savings, investment, Mitel, Ohio, UC, Unified Communications

What happens when you're a large (the largest in the state) township in Ohio with an archaic, outdated communications infrastructure? In this economy, and in the state of Ohio in particular, money is not exactly flowing freely for IT projects. As I have mentioned repeatedly here though- an...

May 31, 2009  5:11 PM

Saving Money By Investing in Unified Communications

Posted by: Tony Bradley
budget, collaboration, communicate, cost savings, economy, efficency, investment, productivity, UC, Unified Communications

When is an expense not an expense? When the expense saves more money than it costs. There is a reason that so many organizations are continuing to invest in unified communications deployments. They are laying off workers, freezing pay, and cutting budgets in other areas in response to the recession...

December 27, 2008  3:19 PM

Security Funding First To Go In Tough Economic Times

Posted by: Tony Bradley
budget, funding, investment, Security, UC security, Unified Communications, VoIP, VoIP security

Let's be honest - even in a good economy, when business is booming, security is still a reluctant after-thought in most cases. Why do we have Sarbanes-Oxley, HIPAA, GLBA, PCI DSS and other legislation and regulatory requirements? Because companies can't be trusted to do the right thing of their own...

September 30, 2008  1:27 PM

Remember ROI?

Posted by: Tony Bradley
efficient, investment, productivity, revenue, ROI, UC, Unified Communications

Ah, the 'Good Ole Days'. Remember when business decisions and investments could be made based on ROI (return on investment). If a business invests $1 million in new manufacturing equipment that helps them produce higher quality widgets faster, thereby increasing output and bringing in $200,000 a...


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