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October 30, 2008  9:41 PM

Aspect Unified IP 6.6 Introduces Microsoft UC Integration



Posted by: Tony Bradley
Aspect, call center, integration, Microsoft, OCS 2007, Office Communications Server, presence, UC, Unified Communications, Unified IP

Back in June I wrote a post about the newly formed partnership between Aspect Software and Microsoft. Aspect was already an established leader in providing IP-based solutions for call...

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June 30, 2008  2:32 PM

Integrating Avaya with Microsoft UC



Posted by: Tony Bradley
Avaya, integration, Microsoft, ROI, UC, UCC, Unified Communications

One of the promises of unified communications, particularly Microsoft Unified Communications, is the ability to leverage the existing telecommunications infrastructure. Selling UC to upper management and proving the ROI is significantly more difficult if it means ripping out and disposing of the...

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April 26, 2008  2:12 AM

Unified Communications Summit



Posted by: Tony Bradley
best practices, enterprise, idc, integration, new york, UC, Unified Communications, unified communictions summit

This June IDC will launch its inaugural Unified Communications Summit. Scheduled for June 10 at the New York Marriott Downtown in New York City, the event will discuss some of the challenges faced by enterprise organizations as they attempt to embrace unified communications. The Unified...

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