Unified Communications: Click to talk:

instant messaging


December 29, 2009  11:27 PM

Scope of UC “Market” Up for Debate



Posted by: Tony Bradley
instant messaging, mobile communications, PBX, UC, Unified Communications, voice

Unified communications is many things to many organizations. There is no set collection of elements or functions required in order to call it "unified communications", and the fluid and varying nature make it virtually impossible to define the unified communications market. As

October 31, 2009  4:01 PM

Google Wave Isn’t All Sunshine and Lollipops



Posted by: Tony Bradley
collaboration, Google, Google Wave, instant messaging, real-time, UC, Unified Communications

OK. I swear that I am not anti-Google or anti-Google Wave, and I promise not to repeatedly bash Google Wave. In all honesty, I couldn't wait to get my Wave invitation and I am still very excited to jump in and see what its all about. My


October 3, 2009  4:05 AM

Microsoft Unleashes More Comprehensive IM Connectivity



Posted by: Tony Bradley
AIM, Google Talk, instant messaging, Jabber, Microsoft, OCS, OCS 2007, Office Communications Server, PIC, Public IM Connectivity, Windows Live Messenger, XMPP Gateway, Yahoo Instant Messenger

Organizations using Office Communications Server 2007 (OCS 2007) have a powerful instant messaging tool with Office Communicator and Communicator Mobile. Federation allows different organizations running OCS to link up so that the users in each entity can see each other's presence and communicate...


June 27, 2009  12:53 PM

Resistance is Futile



Posted by: Tony Bradley
Facebook, instant messaging, linkedin, OCS, Office Communications Server, Social networking, Twitter, UC, Unified Communications

You will be assimilated (for those perhaps not as nerdy as me- that is a Star Trek reference to The Borg). That is sort of how new technologies work. Instant messaging went from IRC (Internet Relay Chat) used primarily by...


June 26, 2009  3:50 AM

Reality Check: Enterprise IM security and social networking security



Posted by: Tony Bradley
Enterprise Security, instant messaging, Reality Check, Social networking

I sat down again with Elaine Hom, Associate Editor of SearchUnifiedCommunications, to do the Reality Check podcast. This month we focused on the impact of instant messaging and social...


May 31, 2009  4:54 PM

Unified Communications & Social Networking



Posted by: Tony Bradley
Facebook, instant messaging, microblogging, Social networking, Twitter, Unified Communications, Web 2.0

Many of the components included in unified communications started off or at least became mainstream in the consumer market. Instant messaging, web-based email, wikis, etc.. These technologies seem to catch fire as a grassroots movement from end-users jumping on the latest cutting edge technologies...


February 4, 2009  4:35 PM

Eye on the Unified Communications Market



Posted by: Tony Bradley
desktop, instant messaging, IP PBX, Microsoft, software-based, UC, Unified Communications, vendors

TechTarget's SearchUnifiedCommunications site has launched a new feature called Eye on the Unified Communications Market. This monthly feature will take an in-depth look at a specific...


September 19, 2008  8:21 PM

Cisco Buys Jabber



Posted by: Tony Bradley
Cisco, CUCM, instant messaging, Jabber, UC, Unified Communications

With the speed of computers and networks today, email is virtually instant. But, many corporations consider instant messaging to be a valuable complement to email communications and a vital component of efficient communications. When 10 seconds is just too long to wait for an email to be delivered,...


August 25, 2008  3:42 AM

Nortel Interactive Communications Platform



Posted by: Tony Bradley
click-to-call, click-to-chat, Evangelyze Communications, ICP, instant messaging, Interactive Communications Platform, Nortel, Office Communicator, Web 2.0

One of the next big frontiers for Unified Communications is integrating UC functionality into call centers or customer support departments. Granted, most organizations are still struggling to manage the original frontier of how to deploy UC in the first place and realize the values and benefits it...


May 8, 2008  3:27 AM

Policing Instant Messaging



Posted by: Tony Bradley
Avaya One-X Communicator, IM, instant messaging, Microsoft Communicator, policy, risk, Security

One of the key building blocks of unified communications is instant messaging. Instant messaging (IM) client software acts as the focal point and primary interface for a variety of unified communications solutions including Microsoft Communicator, and Avaya One-X Communicator. IM has come a long...


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