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end-user training

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August 24, 2009  3:03 AM

Unified Communications ROI Doesn’t Happen By Magic



Posted by: Tony Bradley
end-user training, investment, ROI, training, UC, Unified Communications

I read an article recently that talked about the promise of cost savings with unified communications and that the ROI (return on investment) doesn't always pan out the way it does in the marketing brochure. I think the argument put...

March 15, 2009  6:03 PM

The Culture of Unified Communications



Posted by: Tony Bradley
business process, end-user training, UC, Unified Communications, unified communications culture

Unified communications is more than the sum of the technology components that make it up. Unified communication is about shifting the focus and being able to implement or develop innovative communications techniques that support and enhance business processes. Unified communications is about...


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