Unified Communications: Click to talk:

customer service

1

June 7, 2008  1:56 PM

Unified Communications in the Call Center



Posted by: Tony Bradley
Aspect, Call Centers, customer service, latency, Microsoft, UC, Unified Communications

Microsoft has a unified communications offering for small and medium businesses (SMB) with Response Point. They also have a more robust solution for enterprises providing even more features, functionality, and power for unified communications...

1