Employees are only human. They take breaks. They get distracted. As companies demand more from fewer employees and blur the line between ‘work’ time and ‘personal’ time, it is to be expected that personal or non-business use of computer and network resources will occur. But, how much is too much?
A recent study by Facetime found that actual usage is about 10 times higher than what managers estimated employees were doing. Employees are using MySpace, Facebook, Twitter, Youtube, and many other social networking and Web 2.0 resources. This activity may exceed a reasonable amount of ‘personal’ time for some employees and it also has security implications for the enterprise. Check out this ITWeb article for a more detailed breakdown of what Facetime found in the study.