Microsoft’s Office Communications Server 2007 offers enterprises a cost-effective platform for voice and unified communications that also allows them to retain their existing voice hardware whether it is traditional analog or VoIP. Another advantage that it offers is that, because it is software based, it is also extensible via software. That means that it is easier for enterprises or ISV’s (Independent Software Vendors) to create custom applications that integrate and work with OCS 2007.
Evangelyze Communications has a suite of products that do just that: SmartChat, SmartSearch, and SmartVoIP. Recently SmartVoIP, which was officially launched at VoiceCon in San Francisco this past fall, was named a 2008 Product of the Year by Internet Telephony magazine.
One of the limitations of OCS 2007 has been the inability to interconnect remote locations. Working with audio gateway vendor NET Quintum, the Evangelyze Communications SmartVoIP solution enables businesses to use a centralized OCS 2007 and connect with Microsoft Response Point systems at remote locations. SmartVoIP enables users to dial each other by extension even at remote locations, eliminates long distance charges, and makes administering the overall solution more efficient than having separate voice systems at each remote site.