Report: Unified Communications in the Call Center

Tony Bradley

Tony Bradley is Founder and President of S3KUR3, Inc., providing expertise and written content on a variety of technology subjects, but specifically focused on information security and Microsoft Unified Communications. Tony has driven security policies and technologies for antivirus and incident response for Fortune 500 companies, and he has been network administrator and technical support for smaller companies. He maintains his own information security blog, Essential Computer Security (www.tonybradley.com), and has also written for a variety of other Web sites and publications, including BizTech Magazine, PC World, SearchSecurity.com, WindowsNetworking.com, Smart Computing magazine, and Information Security magazine. Tony is a CISSP (Certified Information Systems Security Professional) and ISSAP (Information Systems Security Architecture Professional). He is Microsoft Certified as an MCSE (Microsoft Certified Systems Engineer) and MCSA (Microsoft Certified Systems Administrator) in Windows 2000 and an MCTS (Microsoft Certified Technology Specialist) in SharePoint and Office Communications Server. Tony is a 4-time recipient of the prestigious Microsoft MVP (Most Valuable Professional) award for Enterprise Security. READ MORE