Unless you have been living under a rock the past year or two, you are probably aware that Unified Communications is the hot trend. VoIP is still hot as well, and is a key component of unified communications, but the trend is evolving beyond just moving the phone system from the traditional PBX to an IP data network, and into the next generation striving to bring the web of communications tools and methods into a centralized, simplified, and manageable system. It may seem daunting or overwhelming, especially for smaller businesses. That is why Nortel developed UC 1-2-3. The Nortel UC 1-2-3 site steps you through some of the basics and explains some the benefits of unified communications to help you understand what the hype is about and what it can do for you. You can find out more by visiting the Nortel UC 1-2-3 site.