Unified Communications: Click to talk

Jul 24 2008   7:21PM GMT

Nortel Delivers “Green” UC for Call Center

Tony Bradley Tony Bradley Profile: Tony Bradley

What’s better than delivering an IP-enabled solution that can handle up to 850 concurrent users and allow a call-center to efficiently manage and route calls to agents regardless of their physical location? Delivering that solution using technology that is both economically and ecologically frugal. One aspect of Nortel’s offerings which is fairly unique in the marketplace is the fact that they provide a product line designed to run with a minimal carbon footprint and help companies be more environmentally responsible. For more about Nortel’s project to deliver the Melbourne call center for PCI, read this article from Green.TMCNet.com.

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