Posted by: Tony Bradley
call center, ecology, environment, green, Nortel, UC, Unified Communications
What’s better than delivering an IP-enabled solution that can handle up to 850 concurrent users and allow a call-center to efficiently manage and route calls to agents regardless of their physical location? Delivering that solution using technology that is both economically and ecologically frugal. One aspect of Nortel’s offerings which is fairly unique in the marketplace is the fact that they provide a product line designed to run with a minimal carbon footprint and help companies be more environmentally responsible. For more about Nortel’s project to deliver the Melbourne call center for PCI, read this article from Green.TMCNet.com.