Posted by: Tony Bradley
AltiGen, contact center, gateway, Microsoft, OCS 2007, Office Communications Server, PSTN, UC, Unified Communications
AltiGen Communications has successfully completed Microsoft’s Open Interoperability Program (OIP) for Office Communications Server 2007 R2, becoming the first company to offer both an all-in-one integrated contact center application, as well as a PSTN gateway for Microsoft OCS 2007.
In a press release, Niel Levonius, director of business strategy for AltiGen said “AltiGen is the first vendor to be certified as both an integrated call center solution and intelligent gateway solution with direct SIP integration to Microsoft’s Office Communications Server 2007.”
Levonius added “With a rich set of UC application functionality natively integrated to OCS 2007, AltiGen is able to uniquely offer Microsoft customers a powerful alternative to other Unified Communications technologies. Finally, customers are able to deploy a complete end-to-end 100% Microsoft-based Unified Communications solution.”