As I have mentioned repeatedly here though- an investment in unified communications is not an expense. You have to consider the overall impact, the improved communications, and the more efficient processes. You have to look at the savings that will be generated once the unified communications platform is implemented.
In the case of Colerain Township, OH, the investment in unified communications resulted in a 78% drop in annual services costs for communication while vastly improving the communications infrastructure and enabling the local government to provide better service for its citizens.]]>
The convergence of voice and data that comes with VoIP and unified communications deployments means that voice networks are now accessible- and exploitable- via many of the same vectors traditionally reserved for attacks on data. Attacks can be automated, they can be executed faster, and they can do more damage in less time thanks to the processing power and bandwidth available to work with. Read The 9 Deadly Security Gaps: Protecting Against the Rising Risk of Toll Fraud to learn more about the threats and how you can defend your VoIP / UC network from attack.]]>
I wanted Office Communicator Mobile and the ability to view Presence status of my contacts. I wanted native Office application compatibility (ability to view and work with Word and Excel files). I wanted my email to look and feel like the Outlook I am used to on my computer. So, I eventually reclaimed my AT&T Tilt and returned the iPhone to my wife.
That is not to say that there is not room for improvement. Significant improvement. So, it is with great anticipation that I have been looking forward to the next release- Windows Mobile 6.5. As you can imagine then, I was disappointed to read Joe Schurman’s thoughts on what he saw in Windows Mobile 6.5 while attending the 2009 Microsoft Worldwide Partner Conference in New Orleans.
Oh well. It may fall short of what it could be, but it will still be better than what it is now. I guess baby steps are better than no steps at all.]]>
Too often, organizationsgo down the path of deploying new technology with old technology principles in mind and UC is no different. Many of the early adopter deployments of VoIP and UC were designed exactly the same as the old systems, severely limiting the overall value of UC, which is a highly flexible, IP-based solution.
Migrating from traditional trunk lines to SIP trunking is a very simple, cost-effective change to open doors to other advanced services that can enhance a UC deployment. SIP trunking will allow companies to recognize the following benefits:
- Dramatically lower the overall cost of communications
- Extends UC to software-as-a-service (SaaS) applications and other cloud-based options
- Accelerates UC deployments through the simplification of network design
- Easier migration to other advanced services such as mobile integration and MPLS networks
For more about SIP trunking and the impact that SIP trunking has on a successful UC deployment, check out this TechTarget presentation: SIP Trunking Is Key to Accelerating Unified Communications Deployments]]>
Unified communications (UC) has been the main focus of the VoIP industry over the last few years. And over the last twelve months or so cloud computing has become a big driver of enterprise software. The big transition for UC over the last year was its transition to software. So, if you believe that UC is a software market, and most people believe that, and you believe software is moving to the cloud, then the next step is that UC is moving into the cloud.
You can check out the slides from this Smoothstone / TechTarget webcast by clicking here: Using Cloud Computing to Accelerate Your UC Deployment]]>
There is a variety of information that can be gathered by an attacker just by sniffing network traffic and placing calls to your network. There are also tools available to enable attackers to conduct vulnerability assessments and penetration tests against your voice network to find the weaknesses.
Read Locking Down VoIP for more about the security issues facing VoIP networks and the steps you should take to proactively identify and secure any holes in your voice infrastructure.]]>
The blade of that sword cuts both ways though. The downside is that merging the traditionally separate voice and data networks exposes each to the risks of the other and creates new vulnerabilities and exploits unique to the merged voice and data infrastructure. Read Voice Convergence Saves Money, Increases Risk for more about the security issues you should be aware of.]]>
Response Point was a powerful tool, offering SMB’s enterprise-class communications features at a cost-effective price that wouldn’t break an SMB budget. Unfortunately for Response Point they were also aggressivley developing Office Communications Server 2007 and their Unified Communications platform and the two are not compatible with each other. That lack of integration or upgrade path from one to the other is a significant part of why Microsoft has decided to kill Response Point.
SMB’s still need communications though. Joe Schurman, CEO of Evangelyze Communications and author of Microsoft Voice and Unified Communications, wrote a blog post with a sort of post mortem assessment of Response Point and some advice for Microsoft on how to proceed to capture that same SMB market and get them migrated to OCS 2007 and Microsoft UC.]]>
University campuses with a combined total of more than 250,000 students and faculty have chosen Sipera’s UC-Sec appliance to enable them to provide cutting edge unified communications while maintaining a secure environment.
“College campuses are progressive adopters of UC networks and applications, for both students and staff communicating internally and externally,” said Andy Asava, Vice President of Worldwide Sales at Sipera. “We have a number of IT professionals at our education customers who are sleeping better knowing Sipera is protecting their UC networks, students and staff, and mission-critical communications.”
Check out this press release for more details about how the Sipera UC-Sec appliance is being used to protect university campus communications.]]>