January 30, 2009  6:10 PM

Five Trends That Will Drive Unified Communications



Posted by: Tony Bradley
IBM, Microsoft, trends, Unified Communications, voice, VoIP

The battle for unified communications supremacy rages on. The players all recognize that this is a lucrative market segment that will continue to grow and they each want to claim as big a piece of the market as they can. Networking hardware and IP telephony hardware vendors like Cisco, Nortel,...


January 29, 2009  2:23 PM

Making Unified Communications Work For You



Posted by: Tony Bradley
Evangelyze Communications, Joe Schurman, Microsoft partner, SmartChat, SmartSIP, SmartVoIP, UC, Unified Communications

According to a recent study companies continue to adopt and invest in unified communications technologies despite the crippled economy. As


January 28, 2009  3:49 PM

Book Review: Microsoft Voice and Unified Communications



Posted by: Tony Bradley
book review, Evangelyze Communications, Joe Schurman, Microsoft Voice and Unified Communications, SmartChat, SmartVoIP

Bottom Line: Unified Communications is one of those hot, 'buzzword' technologies that everyone is talking about and many are adopting, or at least exploring. However, unified communications is also a somewhat ethereal concept with no agreed upon standard for what it actually is,...


January 28, 2009  1:16 AM

Driving Business Value With Unified Communications



Posted by: Tony Bradley
Evangelyze Communications, Joe Schurman, OCS 2007, PBX, software-powered voice, UC, Unified Communications, voice

There is an old saying in sales that customers 'don't buy the bacon, they buy the sizzle'. In other words, customers are less interested in the nitty gritty details of what a product is or how it works, and primarily interested in what it will do for them. It's a sort of 'show me the money'...


January 28, 2009  12:27 AM

Unified Communications Defies Economic Trends



Posted by: Tony Bradley
deployment, economy, implementation, improve efficiency, reduced costs, UC, Unified Communications

You have probably noticed that the economy isn't doing so hot. Microsoft announced the first round of job cuts in the company's history. Tens of thousands more job cuts were announced just this week...


January 28, 2009  12:08 AM

Microsoft Case Study of SmartChat



Posted by: Tony Bradley
case study, Evangelyze Communications, Microsoft, SmartChat, springhouse

Springhouse Education and Consulting Services offers technology training and project management consulting. Springhouse worried that some visitors to its Web site might be in too much of a hurry to use the contact form to ask questions. The company also...


January 27, 2009  4:08 PM

Unified Communications, Step by Step



Posted by: Tony Bradley
deployment, implementation, Redmond Magazine, Tony Bradley, UC, Unified Communications

In the February 2009 issue of Redmond Magazine there is a feature article I authored on unified communications. The article, Unified Communications,...

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January 26, 2009  6:27 PM

Avaya Muddies the UC Waters



Posted by: Tony Bradley
Avaya, small business, telephony, UC, Unified Communications

Unified communications is a hot technology. It is all the rage and businesses around the world are scrambling to understand what it is and what it means for them. Will unified communications deliver value? I suppose that could depend on how you define unified communications. As of yet, there is no...


January 26, 2009  6:13 PM

Are You Ready For UC?



Posted by: Tony Bradley
business value, small business, SMB, UC, Unified Communications

What does that even mean? I think you have to at least get a grasp of what the essential concepts of unified communications are, how they might impact your organization, and what the potential benefit is to justify the upfront investment. However, even after you address those issues and make...


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