January 30, 2009 6:10 PM
Posted by: Tony Bradley
IBM,
Microsoft,
trends,
Unified Communications,
voice,
VoIPThe battle for unified communications supremacy rages on. The players all recognize that this is a lucrative market segment that will continue to grow and they each want to claim as big a piece of the market as they can.
Networking hardware and IP telephony hardware vendors like Cisco, Nortel,...
January 28, 2009 3:49 PM
Posted by: Tony Bradley
book review,
Evangelyze Communications,
Joe Schurman,
Microsoft Voice and Unified Communications,
SmartChat,
SmartVoIPBottom Line:
Unified Communications is one of those hot, 'buzzword' technologies that everyone is talking about and many are adopting, or at least exploring. However, unified communications is also a somewhat ethereal concept with no agreed upon standard for what it actually is,...
January 28, 2009 1:16 AM
Posted by: Tony Bradley
Evangelyze Communications,
Joe Schurman,
OCS 2007,
PBX,
software-powered voice,
UC,
Unified Communications,
voiceThere is an old saying in sales that customers 'don't buy the bacon, they buy the sizzle'. In other words, customers are less interested in the nitty gritty details of what a product is or how it works, and primarily interested in what it will do for them. It's a sort of 'show me the money'...
January 28, 2009 12:27 AM
Posted by: Tony Bradley
deployment,
economy,
implementation,
improve efficiency,
reduced costs,
UC,
Unified CommunicationsYou have probably noticed that the economy isn't doing so hot. Microsoft announced the first round of job cuts in the company's history. Tens of thousands more job cuts were announced just this week...
January 28, 2009 12:08 AM
Posted by: Tony Bradley
case study,
Evangelyze Communications,
Microsoft,
SmartChat,
springhouseSpringhouse Education and Consulting Services offers technology training and project management consulting. Springhouse worried that some visitors to its Web site might be in too much of a hurry to use the contact form to ask questions. The company also...
January 27, 2009 4:08 PM
Posted by: Tony Bradley
deployment,
implementation,
Redmond Magazine,
Tony Bradley,
UC,
Unified CommunicationsIn the February 2009 issue of Redmond Magazine there is a feature article I authored on unified communications. The article, Unified Communications,...
January 26, 2009 6:27 PM
Posted by: Tony Bradley
Avaya,
small business,
telephony,
UC,
Unified CommunicationsUnified communications is a hot technology. It is all the rage and businesses around the world are scrambling to understand what it is and what it means for them. Will unified communications deliver value? I suppose that could depend on how you define unified communications. As of yet, there is no...
January 26, 2009 6:13 PM
Posted by: Tony Bradley
business value,
small business,
SMB,
UC,
Unified CommunicationsWhat does that even mean? I think you have to at least get a grasp of what the essential concepts of unified communications are, how they might impact your organization, and what the potential benefit is to justify the upfront investment.
However, even after you address those issues and make...
