Unified Communications: Click to talk:

July, 2008

July 31, 2008  8:56 PM

NEC Does UC?

Posted by: Tony Bradley
NEC, UC, Unified Communications

There are a number of big players in unified communications. Everyone is familiar with Microsoft, Cisco, Avaya, and Nortel. Most people are familiar with NEC as a company. But, does NEC play in the UC sandbox? Few realize it, but yes.

July 31, 2008  7:06 PM

The Untapped Promise of UC

Posted by: Tony Bradley
Frost & Sullivan, growth, invest, UC, Unified Communications

Many of the components of unified communications are not new. Even many of the concepts for how to employ them are not new. However, as a quick look at any newspaper or magazine will demonstrate, unified communications has exploded into the business consciousness in recent years. It's all the rage....

July 31, 2008  6:50 PM

Single Point of Contact

Posted by: Tony Bradley
future, presence, UC, Unified Communications, vision

What does the future of Unified Communications hold? I am sure that Microsoft, Cisco, Nortel and other major UC players all have their own visions (weighed heavily with their own UC products and solutions), but Network World's Michael Osterman describes his vision of the UC future

July 29, 2008  1:53 PM

Cutting Costs With UC

Posted by: Tony Bradley
cost savings, expense, lodging, travel, UC, Unified Communications

Companies love meetings. There are so many meetings it is often amazing that anything ever gets done. There are meetings to plan the initial meeting, progress meetings, milestone meetings, budget meetings, etc., etc. It is insane. What is more insane though is how frequently companies fly everyone...

July 28, 2008  4:26 PM

Quantifying the Value of UC

Posted by: Tony Bradley
productivity, ROI, UC, Unified Communications, value

The features and benefits of unified communications sound great, but for most businesses you have to be able to demonstrate and quantify the actual return on investment. The fact that it is "very cool" does little for the bottom line. But, what if you could tell the CFO, or the Board of Directors...

July 25, 2008  2:33 PM

UC and Security Compliance

Posted by: Tony Bradley
Compliance, data leakage, intellectual property, retention, Security, UC, Unified Communications

Some organizations have a firm grasp of the regulatory landscape that affects them. They have systems and processes in place to ensure that data is protected and that their I.T. infrastructure and business processes are compliant with the respective mandates and guidelines that impact them....

July 25, 2008  2:23 PM

Unisys Offers Free UC Trial

Posted by: Tony Bradley
Microsoft, POC, proof-of-concept, test, trial, UC, Unified Communications, Unisys

Have you been reading all kinds of news and information (like this blog) about how unified communications is going to surpass sliced bread as the greatest invention ever? Perhaps you are wondering what all of the hype is about, but you aren't sure how it will benefit your company. What if you could...

July 24, 2008  7:21 PM

Nortel Delivers “Green” UC for Call Center

Posted by: Tony Bradley
call center, ecology, environment, green, Nortel, UC, Unified Communications

What's better than delivering an IP-enabled solution that can handle up to 850 concurrent users and allow a call-center to efficiently manage and route calls to agents regardless of their physical location? Delivering that solution using technology that is both economically and ecologically frugal....

July 23, 2008  2:07 PM

Making Presence Interoperable

Posted by: Tony Bradley
federation, IBM, Microsoft, presence, UC, Unified Communications

Presence is the keystone of unified communications. The ability to identify whether or not a given user is available, and what methods of communication might be most effective with that individual at that point in time is the foundation of what enables UC to make users and business processes more...

July 23, 2008  1:50 PM

Defining Unified Communications

Posted by: Tony Bradley
definition, UC, unfied communications, Web 2.0

What is UC? A recent exchange between Information Week's Eric Krapf and one of his readers illustrates some of the confusion that exists in the general population. In a nutshell, Eric had stated in a prior...

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