July 31, 2008 7:06 PM
Posted by: Tony Bradley
Frost & Sullivan,
growth,
invest,
UC,
Unified CommunicationsMany of the components of unified communications are not new. Even many of the concepts for how to employ them are not new. However, as a quick look at any newspaper or magazine will demonstrate, unified communications has exploded into the business consciousness in recent years. It's all the rage....
July 31, 2008 6:50 PM
Posted by: Tony Bradley
future,
presence,
UC,
Unified Communications,
visionWhat does the future of Unified Communications hold? I am sure that Microsoft, Cisco, Nortel and other major UC players all have their own visions (weighed heavily with their own UC products and solutions), but Network World's Michael Osterman describes his vision of the UC future
July 29, 2008 1:53 PM
Posted by: Tony Bradley
cost savings,
expense,
lodging,
travel,
UC,
Unified CommunicationsCompanies love meetings. There are so many meetings it is often amazing that anything ever gets done. There are meetings to plan the initial meeting, progress meetings, milestone meetings, budget meetings, etc., etc. It is insane. What is more insane though is how frequently companies fly everyone...
July 28, 2008 4:26 PM
Posted by: Tony Bradley
productivity,
ROI,
UC,
Unified Communications,
valueThe features and benefits of unified communications sound great, but for most businesses you have to be able to demonstrate and quantify the actual return on investment. The fact that it is "very cool" does little for the bottom line. But, what if you could tell the CFO, or the Board of Directors...
July 25, 2008 2:33 PM
Posted by: Tony Bradley
Compliance,
data leakage,
intellectual property,
retention,
Security,
UC,
Unified CommunicationsSome organizations have a firm grasp of the regulatory landscape that affects them. They have systems and processes in place to ensure that data is protected and that their I.T. infrastructure and business processes are compliant with the respective mandates and guidelines that impact them....
July 25, 2008 2:23 PM
Posted by: Tony Bradley
Microsoft,
POC,
proof-of-concept,
test,
trial,
UC,
Unified Communications,
UnisysHave you been reading all kinds of news and information (like this blog) about how unified communications is going to surpass sliced bread as the greatest invention ever? Perhaps you are wondering what all of the hype is about, but you aren't sure how it will benefit your company. What if you could...
July 24, 2008 7:21 PM
Posted by: Tony Bradley
call center,
ecology,
environment,
green,
Nortel,
UC,
Unified CommunicationsWhat's better than delivering an IP-enabled solution that can handle up to 850 concurrent users and allow a call-center to efficiently manage and route calls to agents regardless of their physical location? Delivering that solution using technology that is both economically and ecologically frugal....
July 23, 2008 2:07 PM
Posted by: Tony Bradley
federation,
IBM,
Microsoft,
presence,
UC,
Unified CommunicationsPresence is the keystone of unified communications. The ability to identify whether or not a given user is available, and what methods of communication might be most effective with that individual at that point in time is the foundation of what enables UC to make users and business processes more...
July 23, 2008 1:50 PM
Posted by: Tony Bradley
definition,
UC,
unfied communications,
Web 2.0What is UC? A recent exchange between Information Week's Eric Krapf and one of his readers illustrates some of the confusion that exists in the general population. In a nutshell, Eric had stated in a prior...
