Unified Communications: Click to talk:

June, 2008


June 30, 2008  4:29 PM

Cisco Unified Communications Vulnerability



Posted by: Tony Bradley
Cisco, Cisco Unified Communications Manager, Denial-of-Service, DoS, Secunia, vulnerability

Security vulnerability research firm Secunia reports "A vulnerability and a security issue have been reported in Cisco Unified Communications Manager, which can be exploited by malicious people to bypass certain security restrictions or to cause a...

June 30, 2008  4:21 PM

Information Overload



Posted by: Tony Bradley
IT education, Microsoft, Microsoft Voice, Office Communicator, Office Communicator Mobile, UC, Unified Communications, user training, VoIP

Unified Communications helps companies to communicate more effectively and efficiently. It is also seen by many as being always connected and never being able to be unavailable. By phone, email, voicemail, instant messaging, from your computer, your cell phone, your laptop, or any web-based portal,...


June 30, 2008  3:54 PM

Is Your UC Secure?



Posted by: Tony Bradley
Security, Sipera, UC, Unified Communications, VIPER Lab, VoIP, Webcam

In order to provide comprehensive security, all traffic going into and out of the network should be monitored. Security applications and appliances have to scan and monitor for malware, data leakage, and other threats. With Unified Communications, the threat landscape is a little bigger and a...


June 30, 2008  2:57 PM

Securing Unified Communications



Posted by: Tony Bradley
exploit, hacking, IM, malware, Security, UC, Unified Communications, VoIP

Corporate networks and computer systems are faced with a variety of threats. Unauthorized access, malware compromise, data leakage, and other threats are fairly common and administrators are used to protecting against them. However, the phone system traditionally has been a separate issue, exposed...


June 30, 2008  2:42 PM

Filtering Contacts for OCS 2007



Posted by: Tony Bradley
Active Directory, contacts, EC, Evangelyze Communications, filter, LDAP, Mike Stacy, OCS 2007, UC, Unified Communications

For most organizations, the fact that OCS 2007 can pull the contacts from Active Director is not a problem. However, situations can arise in larger companies with separate subsidiaries where one group is deploying OCS and another isn't, or where multiple organizations within the company are...


June 30, 2008  2:32 PM

Integrating Avaya with Microsoft UC



Posted by: Tony Bradley
Avaya, integration, Microsoft, ROI, UC, UCC, Unified Communications

One of the promises of unified communications, particularly Microsoft Unified Communications, is the ability to leverage the existing telecommunications infrastructure. Selling UC to upper management and proving the ROI is significantly more difficult if it means ripping out and disposing of the...


June 30, 2008  2:00 PM

Sipera Enhances UC Security



Posted by: Tony Bradley
IPCS appliance, Security, SIP, SIP trunking, Sipera, UC, Unified Communications, VIPER Labs, VoIP

In the Press Release from Sipera, it explains that "For enterprises utilizing SIP trunks to connect to their service providers, Sipera not only offers...


June 30, 2008  3:29 AM

Cutting Edge Microsoft UC



Posted by: Tony Bradley
hyper-v, Microsoft, new global telecom, ngt, OCS 2007, SIP, UC, UCC, Unified Communications, Virtualization, VoIP

Microsoft has put a fair amount of marketing muscle into their Unified Communications offering. Many organizations are busy architecting, deploying, and implementing the various components- Exchange Server 2007, Office Communications Server 2007, the OCS 2007 Mediation Server, etc. The standard,...


June 7, 2008  1:56 PM

Unified Communications in the Call Center



Posted by: Tony Bradley
Aspect, Call Centers, customer service, latency, Microsoft, UC, Unified Communications

Microsoft has a unified communications offering for small and medium businesses (SMB) with Response Point. They also have a more robust solution for enterprises providing even more features, functionality, and power for unified communications...


June 5, 2008  2:42 PM

Planning Capacity and Bandwidth for OCS 2007



Posted by: Tony Bradley
bandwidth, calculator, capacity, Director of Professional Services, Evangelyze, Microsoft, Mike Stacy, OCS 2007, Office Communications Server, UC, UCC, Unified Communications, VoIP

One of the most important factors in a successful VoIP or unified communications implementation is ensuring that adequate server processing horsepower and network bandwidth exist to handle the load. Streaming audio and video are less tolerant of latency and packet fragmentation, and the...


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