http://itknowledgeexchange.techtarget.com/compliance-governance/pci-dss-readiness-assessment-for-payment-card-industry-compliance/ Thu, 14 Feb 2013 07:13:22 +0000 hourly 1 http://itknowledgeexchange.techtarget.com/compliance-governance/pci-dss-readiness-assessment-for-payment-card-industry-compliance/#comment-38 Squish Mon, 28 Mar 2011 15:03:31 +0000 http://itknowledgeexchange.techtarget.com/compliance-governance/pci-dss-readiness-assessment-for-payment-card-industry-compliance/#comment-38 As organizations move towards [A href="http://searchsecurity.techtarget.co.uk/answer/How-to-protect-credit-card-data-for-payment-card-industry-compliance"]PCI DSS compliance[/A] they are facing a problem when they have to store call records to ensure good customer service and train employees. The problem is that credit card transactions are taken over the phone which means people’s card details are recorded along with the conversation, including the security code. But the payment card industry compliance states you cannot store this information. Find advice on how your organization can comply with PCI DSS requirements and still provide adequate training.

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