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December 15, 2011  6:08 PM

Cloud SLAs can be a touchy (feely) subject



Posted by: Michelle Boisvert
cloud, Cloud Standards Customer Council, Salesforce.com, sla

Get a bunch of cloud proponents in a room together to talk service-level agreements and things can get heated and even a little emotional. Or at least that’s how it seemed at the...

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October 5, 2011  8:13 PM

Cloud customer council shares advice from the trenches



Posted by: JoMaitland
Cloud Standards Customer Council, Lockheed Martin, Melvin Greer, Practical Guide to Cloud Computing, Senior Fellow

The Cloud Standards Customer Council has posted a document called the Practical Guide to Cloud Computing, which offers IT pros basic advice on how to get started in the cloud. The...

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