Posted by: David Davis
Network Management, spiceworks, twitter
In the past, I have taken a look at SpiceWorks network management tool. ISurprisingly, it is a completely free tool and, to add some icing on that cake, they are based out of my home state – Texas.
So, when they contacted me to let me know that they were releasing a new major upgrade to SpiceWorks, I thought I would try to help them get the word out here.
The latest rev offers Twitter Integration, 3rd Party Application Plug-ins and Network Mapping. Here are the details on those features from the SpiceWorks press release:
- Network Mapping – the fully-integrated network mapping application automatically creates network diagrams that graphically display network elements, their relationships, and bandwidth consumption. The “Hotspot” mode uses enhanced visualization features to help IT managers visually monitor and troubleshoot network problems in real-time.
- Management Application Plug-ins – top technology vendors, including Microsoft, LiveOffice, Intel and Trend Micro, have built management widgets that plug into Spiceworks to help users better manage technology from those vendors. The LiveOffice Mail Archive Widget, for example, allows users to archive email accounts from within Spiceworks in a couple of clicks. The Microsoft License Organizer allows users to automatically track Microsoft licenses and to order additional licenses when needed. Additionally, Intel offers a plug-in that allows IT pros to see which computers are vPro-enabled.
- Help Desk Tickets Anywhere – users can control the Spiceworks help desk from any email-enabled device, including mobile phones. With a few simple key strokes, users can create new tickets, edit & update existing tickets, and delete tickets from anywhere – whether right next to a user’s desktop or half-way across town.
- Social Windows Event and Twitter Alerts – users can now see how other IT pros have prioritized and managed various Windows Events. With one-click they can view Windows event background pages and read community group discussions on how to best troubleshoot and resolve related problems. In addition, activity updates sent from within Spiceworks can now be automatically updated or “cc:’d” to a user’s Twitter account. These features help small businesses to use social networking tools to resolve and stay better informed on IT issues.
You can try out the latest version for yourself (no evaluation timeout) by signing up at the SpiceWorks website. I figure that if its already used by 700,000 IT Professionals, I can’t go wrong!