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Can you hear me now? Tales from a Cisco voice instructor:

Voicemail

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November 11, 2009  8:05 PM

MWI work around for Unity



Posted by: Dave Bateman
Cisco, MWI, Unity, Voicemail

In the last article I discussed how to setup multiple voicemail accounts for a single phone. In the example, the phone I used was an analog phone. While some analog phones have MWI indicators, with three voicemail accounts associated to this phone, it would not be possible to determine which...

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October 17, 2009  9:15 PM

Exploring Cisco’s Unified Messaging Products (Part 2)



Posted by: Dave Bateman
Cisco, Unified Messaging, Unity, Voicemail

In the last post we started a discussion about Cisco's Unity messaging product. The last post included a brief overview of the three messaging products with more detailed exploration of Unity. This post will focus on Unity Connections and Unity Express.

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October 15, 2009  8:07 PM

Exploring Cisco’s Unified Messaging Products (Part 1)



Posted by: Dave Bateman
Cisco, Unified Messaging, Unity, Voicemail

I often receive calls from individuals that have questions about their Unity system. The fist thing I ask them is “What Unity do you have?” This question is often met with moments of silence followed by “Cisco Unity?” At this point I know it’s going to be a while...

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