Can you hear me now? Tales from a Cisco voice instructor:

Voicemail

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November 11, 2009  8:05 PM

MWI work around for Unity



Posted by: Dave Bateman
Cisco, MWI, Unity, Voicemail

In the last article I discussed how to setup multiple voicemail accounts for a single phone. In the example, the phone I used was an analog phone. While some analog phones have MWI indicators, with three voicemail accounts associated to this phone, it would not be possible to determine which...

October 17, 2009  9:15 PM

Exploring Cisco’s Unified Messaging Products (Part 2)



Posted by: Dave Bateman
Cisco, Unified Messaging, Unity, Voicemail

In the last post we started a discussion about Cisco's Unity messaging product. The last post included a brief overview of the three messaging products with more detailed exploration of Unity. This post will focus on Unity Connections and Unity Express.


October 15, 2009  8:07 PM

Exploring Cisco’s Unified Messaging Products (Part 1)



Posted by: Dave Bateman
Cisco, Unified Messaging, Unity, Voicemail

I often receive calls from individuals that have questions about their Unity system. The fist thing I ask them is “What Unity do you have?” This question is often met with moments of silence followed by “Cisco Unity?” At this point I know it’s going to be a while...


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