Can you hear me now? Tales from a Cisco voice instructor:

Screen Capture

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February 13, 2010  5:39 PM

Remote Tech Support Tool – Screen Sharing



Posted by: Dave Bateman
Desktop capture, PicPick, Remote support, Screen Capture

Earlier this week I was trying to help a co-worker configure some settings on his computer. We were chatting over an instant massaging service, which is not the best way to try to do tech support. But, this is the tool we had at the time so we were making the best of it. It was obvious that what I...

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