Can you hear me now? Tales from a Cisco voice instructor:



February 27, 2011  7:38 PM

Configuring CUCM Intercoms (Part 1)

Posted by: Dave Bateman
Cisco, communications manager, Intercom

In my last post we looked at the intercom feature that is available in the current version of Communications Manager. In this post we are going to take a look at the actual steps that are required to configure an intercom.  Four things must be done to configure an intercom. They are: 1. Create...

February 25, 2011  3:01 PM

Understanding CUCM Intercoms

Posted by: Dave Bateman
communications manager, Intercom

In earlier versions of Communications Manger there was no real intercom feature. You had to create speed dial buttons and set lines for auto-answer to emulate an intercom. While this worked for the most part, it did have issues. The biggest was when the phone auto-answered,  it created a two-way...


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