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	<title>Can you hear me now? Tales from a Cisco voice instructor &#187; Facebook</title>
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	<link>http://itknowledgeexchange.techtarget.com/cisco-voice</link>
	<description>Tales from a Cisco voice instructor</description>
	<lastBuildDate>Mon, 01 Apr 2013 13:20:45 +0000</lastBuildDate>
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		<title>Rooftop QR Code</title>
		<link>http://itknowledgeexchange.techtarget.com/cisco-voice/rooftop-qr-code/</link>
		<comments>http://itknowledgeexchange.techtarget.com/cisco-voice/rooftop-qr-code/#comments</comments>
		<pubDate>Mon, 26 Mar 2012 23:42:33 +0000</pubDate>
		<dc:creator>Dave Bateman</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[QR Code]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/cisco-voice/?p=2232</guid>
		<description><![CDATA[Some innovative individuals just created one of the largest QR codes I have ever heard of. It is 42 square feet and sits on top the roof of a building on Facebook&#8217;s Menlo Park campus. It was the result of Facebook&#8217;s &#8220;Space Hackathon&#8221; in which Facebook employees were encouraged to make the new office space [...]]]></description>
				<content:encoded><![CDATA[<p>Some innovative individuals just created one of the largest QR codes I have ever heard of. It is 42 square feet and sits on top the roof of a building on Facebook&#8217;s Menlo Park campus. It was the result of Facebook&#8217;s &#8220;Space Hackathon&#8221; in which Facebook employees were encouraged to make the new office space there own. However, some felt that since it was a &#8220;Space Hackathon,&#8221; it should be viewed from space. So up to the top of the roof they went to start hacking.</p>
<p>They registered the fbco.de domain. The thinking behind this was that the smaller the URL, the simpler the QR code would be. If you visit the site now, it just promises that something is coming soon so it will be interesting to see what pops up there in the near future.</p>
<p>Many are reporting that they can&#8217;t scan the QR code, and I wasn&#8217;t able to either. Of course, I was trying to scan a photo of it. However, you can be sure next time I fly to San Francisco I will be requesting a window seat in hopes of seeing this and trying to scan the real thing.</p>
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		<title>Your Social Site Exploits May Be Retained for 7 Years</title>
		<link>http://itknowledgeexchange.techtarget.com/cisco-voice/your-social-site-exploits-may-be-retained-for-7-years/</link>
		<comments>http://itknowledgeexchange.techtarget.com/cisco-voice/your-social-site-exploits-may-be-retained-for-7-years/#comments</comments>
		<pubDate>Thu, 30 Jun 2011 12:28:09 +0000</pubDate>
		<dc:creator>Dave Bateman</dc:creator>
				<category><![CDATA[Background Check]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Social media]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/cisco-voice/?p=1705</guid>
		<description><![CDATA[There is a new trend happening lately that you may run into the next time you apply for a job. Next to the box on the application asking if they can run a criminal background check on you there may be another one asking if they can run a Social Media background check. Basically what [...]]]></description>
				<content:encoded><![CDATA[<p>There is a new trend happening lately that you may run into the next time you apply for a job. Next to the box on the application asking if they can run a criminal background check on you there may be another one asking if they can run a Social Media background check. Basically what this means is that they will pay a company to compile whatever publicly accessible information about you that they can find on social websites, forums, blogs, wikis, etc.</p>
<p>Recently, the Federal Trade Commission has decided that companies that compile this information may retain it for up to 7 years. If an employer decides not to hire you because of something the background check discovered, they must tell you. Of course, if this happened to someone they would quickly remove the offending information so that the next potential employer doesn&#8217;t find it. However, since the companies that do the background checks can store the information for seven years, you still aren&#8217;t safe. If the next potential employer uses the same company to do the background check, they will get the same information even though you removed it. This just re-enforces a belief I have had for a long time: You must assume that anything you ever post on the Internet can be seen by everyone and will be there forever.</p>
<p>The good news is that these companies are only allowed to mine public information. They aren&#8217;t allowed to hack your Facebook or Twitter account, so if you haven&#8217;t set you account to private you may want to right now. But even if you do set it to private, treat it like it isn&#8217;t. It is better to play it safe. If you really need to tell all your friends about that &#8220;funny&#8221; thing that happened last night, go old school and just call them.</p>
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		<title>New Personal Tracking Software is Creepy</title>
		<link>http://itknowledgeexchange.techtarget.com/cisco-voice/new-personal-tracking-software-is-creepy/</link>
		<comments>http://itknowledgeexchange.techtarget.com/cisco-voice/new-personal-tracking-software-is-creepy/#comments</comments>
		<pubDate>Sun, 24 Apr 2011 02:49:17 +0000</pubDate>
		<dc:creator>Dave Bateman</dc:creator>
				<category><![CDATA[Creepy]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/cisco-voice/?p=1539</guid>
		<description><![CDATA[Do you ever get that feeling that you are being watched? Well, it may be more than a feeling. A new piece of software is making it easier for people to track where you have been, when you went there, that is, of course, if you post your Twitter or Facebook status when you are [...]]]></description>
				<content:encoded><![CDATA[<p>Do you ever get that feeling that you are being watched? Well, it may be more than a feeling. A new piece of software is making it easier for people to track where you have been, when you went there, that is, of course, if you post your <em>Twitter</em> or <em>Facebook</em> status when you are out and about.</p>
<p>The software is called <em>Creepy</em> and it can extract the geolocation information that is included with most types of mobile posts to social sites. Alla person has to do is enter their handle (user name) and if they have made mobile posts, others will be able to see where you were and when you were there.</p>
<p>The program was not created to be used by stalkers, but rather to try to bring to light that every time you are online you leave a breadcrumb of trails. Often that trail says nothing more than you like buying collectible coasters on ebay or you are really into turtle egg soup. But this trail is an actual trail of your daily whereabouts.</p>
<p>There are other sites like pleaserobme.com which previously used <em>Twitter</em> updates to show how many people unwittingly were telling the world they weren&#8217;t home. Pleaserobme.com has since stopped posting this information as they feel they have proved their point and don&#8217;t feel anything can be gained by continuing to do this. But since Creepy is a program someone can install on their own, turning it off isn&#8217;t so easy. Now that the software is out in the wild, there is no way to control how it is used or who uses it.</p>
<p>So, how do you protect yourself from falling victim to this? Well, the most logical way is not to post to social websites when you are on the road. However, if you feel you must, you could try a few of the following tips:</p>
<p>Be inconsistent with your post. Don&#8217;t post the same time from the same place everyday. This will prevent someone from learning your patterns.</p>
<p>Don&#8217;t post when you are alone.</p>
<p>Don&#8217;t state how long you will be somewhere</p>
<p>If possible, remote into your home PC and post from there. This way your real geolocation information won&#8217;t be attached to the post.</p>
<p>In the end, the most important thing is to know that you can be tracked and act accordingly. It is better to always act as if you are being watched because maybe you are.</p>
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		<title>Facebook Video Chat</title>
		<link>http://itknowledgeexchange.techtarget.com/cisco-voice/facebook-video-chat/</link>
		<comments>http://itknowledgeexchange.techtarget.com/cisco-voice/facebook-video-chat/#comments</comments>
		<pubDate>Thu, 19 Aug 2010 01:50:52 +0000</pubDate>
		<dc:creator>Dave Bateman</dc:creator>
				<category><![CDATA[6Rounds]]></category>
		<category><![CDATA[Chat]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Rounds]]></category>
		<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/cisco-voice/?p=889</guid>
		<description><![CDATA[Next time you are on Facebook, you should try the new video chat feature. The video service, called 6Rounds, has brought its service to Facebook and changed their name while they were at it. Now it is simply called Rounds. 6Rounds offered an extension for Google Wave and now that Wave has ended its short [...]]]></description>
				<content:encoded><![CDATA[<p>Next time you are on Facebook, you should try the new <a title="Rounds" href="http://apps.facebook.com/chatrounds/" target="_blank">video chat feature</a>. The video service, called 6Rounds, has brought its service to Facebook and changed their name while they were at it. Now it is simply called Rounds. 6Rounds offered an extension for Google Wave and now that Wave has ended its short life, the service needs a new home and what better place than Facebook?</p>
<p>Rounds offers more than you would expect. First off, it allows live video chat without having to download and install any software. If you have ever tried to walk your parents or grandparents though installing video streaming software so they can see live video of the grandchildren, I am sure you can appreciate this. But it doesn&#8217;t stop there. While you are chatting, you can bring up a YouTube video or Google map within the session for both parties to view. If watching videos and chatting aren&#8217;t enough for you, you can also fire up a game that you can play together.</p>
<p>The service offers other little features that are more fun when you discover them on your own, so I&#8217;m not going to spoil that for you. Head over to Facebook and start a Rounds video chat to <em>see </em>for yourself (yes, the pun was intended).</p>
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		<title>Watch out Facebook, Here Comes Cisco</title>
		<link>http://itknowledgeexchange.techtarget.com/cisco-voice/watch-out-facebook-here-comes-cisco/</link>
		<comments>http://itknowledgeexchange.techtarget.com/cisco-voice/watch-out-facebook-here-comes-cisco/#comments</comments>
		<pubDate>Thu, 08 Jul 2010 23:03:30 +0000</pubDate>
		<dc:creator>Dave Bateman</dc:creator>
				<category><![CDATA[Cisco]]></category>
		<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Quad]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/cisco-voice/?p=790</guid>
		<description><![CDATA[So, how much time do you spend on Facebook? I know people that must spend most of their day there based on how many updates I get about their farm, garden, or asking for help with some Mafia Wars job. While many people enjoy this, many employers aren&#8217;t so excited about it. According to a [...]]]></description>
				<content:encoded><![CDATA[<p>So, how much time do you spend on <a title="Facebook" href="http://www.facebook.com" target="_blank">Facebook</a>? I know people that must spend most of their day there based on how many updates I get about their farm, garden, or asking for help with some <em>Mafia Wars</em> job. While many people enjoy this, many employers aren&#8217;t so excited about it. According to a report by <em>Nucleus Research, </em>companies that allow employees to access <em>Facebook</em> during business hours are losing and average of 1.5% of the person&#8217;s productivity. For this, along with many other reasons, some companies are pulling the plug on <em>Facebook.</em></p>
<p>I&#8217;m not sure what it is, but there is something that keeps drawing people back to <em>Facebook</em>. What if a company could tap into this draw and increase productivity instead of decreasing it? That is exactly what <em>Cisco </em>is hoping to do with their enterprise collaboration platform called <a title="Quad" href="http://www.cisco.com/en/US/products/ps10668/index.html#~one" target="_blank">Quad</a>.</p>
<p><em>Quad</em> is a wed based application, and, while it has some similarities to Facebook, its goal is more about connecting with experts and information that can help you do your job than finding that long lost high school love. This, of course, is a two way street. While it helps you connect with others that can help you, it allows others to find you when they are looking for help.</p>
<p>When a user logs into <em>Quad </em>for the first time, they create a profile. The profile includes information such as job title and areas of expertise. The user can also import their <a title="LinkedIn" href="http://linkedin.com" target="_blank">LinkedIn</a> contacts if they so choose. The information stored in the profile is used to automatically add the user to various groups, called communities, that they may find of interest.</p>
<p>The main page of the interface is called the &#8220;My View&#8221; page and is customizable by the user. This allows them to place items of the most interest in a more prominent space. This is very similar to the way <em>iGoogle</em> allows you to customize your home page.  Once the My View page is configured, the user can start sharing information in a number of ways such as blogs, instant messaging, and videos.</p>
<p><em>Quad</em> offers a number of tools for users, and once you start to peel back the layers, you start to see what it really is. What really makes it a powerful tool are the under lying applications that it brings together. What I mean by this is that while it allows a user to start video calls by simply pressing a button, the application that is really making that call happen is <em>Communications Manager.</em> With the instant messaging feature, the engine used for the instant messaging could be<em> WebEx Connect. </em>So, the real strength of <em>Quad</em> is that it brings all the <em>Cisco</em> collaboration tools together and makes them manageable from a single interface.</p>
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		<item>
		<title>What Were They Thinking? &#8211; Online Blunders</title>
		<link>http://itknowledgeexchange.techtarget.com/cisco-voice/what-were-they-thinking-online-blunders/</link>
		<comments>http://itknowledgeexchange.techtarget.com/cisco-voice/what-were-they-thinking-online-blunders/#comments</comments>
		<pubDate>Wed, 03 Feb 2010 22:34:16 +0000</pubDate>
		<dc:creator>Dave Bateman</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Safe Posting]]></category>
		<category><![CDATA[Smart Surfing]]></category>
		<category><![CDATA[Social Networks]]></category>

		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/cisco-voice/?p=386</guid>
		<description><![CDATA[The world has changed! No one can debate that. I remember that when I was growing up you actually had to go to your friend’s house if you wanted to play a game or have a conversation. Not now &#8211; just fire up your PC and you are good to go. It is pretty awesome. [...]]]></description>
				<content:encoded><![CDATA[<p>The world has changed! No one can debate that. I remember that when I was growing up you actually had to go to your friend’s house if you wanted to play a game or have a conversation. Not now &#8211; just fire up your PC and you are good to go. It is pretty awesome. It has opened up new ways to collaborate and interact with friends. Not just friends down the street, but friends all over the world. It has opened new ways to express yourself and let your thoughts and ideas be heard by people everywhere -  even when that wasn’t your intent.</p>
<p>I a<a href="http://cdn.ttgtmedia.com/ITKE/uploads/blogs.dir/143/files/2010/02/thumb_at_computer_silloette.png"><img class="size-medium wp-image-390 alignleft" src="http://cdn.ttgtmedia.com/ITKE/uploads/blogs.dir/143/files/2010/02/thumb_at_computer_silloette.png" alt="" width="99" height="71" /></a>m sure that by now you have heard and read about how careful you need to be when posting anything online. Then, can you tell me why people just don’t get it? Why am I reading everyday about how so and so lost their job because they posted a comment that was seen by the wrong person (or maybe right person depending on your point of view.) Today I read an article about students that got detention because they became fans of a certain <a title="Facebook.com" href="http://www.facebook.com" target="_blank">Facebook </a>page. The page was apparently making fun of a teacher. It’s hard to say whether detention is the appropriate response, but that isn’t the real question. This real question is why haven’t kids (and some adults) figured out that the Internet is not Las Vegas. What happens on one site does NOT stay on one site.</p>
<p>I can site story after story about people saying and doing things on the Internet that they would most likely never do if they thought the wrong person might see it. It seems that the Internet makes things seem less real or permanent when, in fact, it is the exact opposite. Once you post something online you should consider it a matter of permanent record. It’s kind of like mailing a letter -  once you drop it at the post office it is out of your control and all the hoping and wishing isn’t going to change that.</p>
<p>I started this article yesterday when I saw the story about the students getting detention for the Facebook page. This morning I fired up my PC to see even more evidence that people sometimes just don’t think.  A man that works at a bank was visiting inappropriate web sites at his desk. He works in a large open area and many others are walking by and might see what he was doing. But that isn’t what happened. What happened was a TV crew was doing the morning financial report in the same room and everything he was doing was broadcast live. There was even a point in the report where he turned around and looked straight into the camera. There is no doubt about this man’s identity now.</p>
<p><a href="http://cdn.ttgtmedia.com/ITKE/uploads/blogs.dir/143/files/2010/02/man_with_a_camera.png"><img class="size-medium wp-image-391 alignleft" src="http://cdn.ttgtmedia.com/ITKE/uploads/blogs.dir/143/files/2010/02/man_with_a_camera.png" alt="" width="90" height="99" /></a> I just don’t get it. What are people thinking? Do they disengage their brain when they go online? Do yourself a favor and, from now on, anytime you are online pretend you are that banker (or perhaps ex-banker by now) and there is a camera recording everything you are doing, because in a way… there is.</p>
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