Can you hear me now? Tales from a Cisco voice instructor:

End Users

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March 10, 2010  10:21 PM

Cisco Phones – End User Online Tutorials



Posted by: Dave Bateman
Cisco, Cisco Phones, End Users, Phone Turtorial

I can remember the first time I had to write a course for end users on how to use the features on Cisco phones. It was a painful process. Things that I felt were fairly intuitive had to be broken down into the most basic tasks. For instance, I had to create a PowerPoint slide that said, "to answer...

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