Can you hear me now? Tales from a Cisco voice instructor:


February 13, 2012  9:01 PM

Updating Unity Connection Aliases

Posted by: Dave Bateman
Cisco, Voice

Typically, changing the alias of a user in Unity...

January 25, 2012  7:00 PM

Becoming a CCNA Just Got More Expensive

Posted by: Dave Bateman
CCNA, Cisco

In today's job market everyone is looking for an edge. For some, that edge is certifications. One popular certification is the Certified Cisco Network Administrator (CCNA). There was a time that you had to wait to get a seat in the class that prepares you for this test. That is no longer the case,...

November 4, 2011  8:49 AM

Some Would Choose an iPhone Over Better Pay

Posted by: Dave Bateman

Cisco just released a study that claims many younger job seekers would consider taking a job that pays less but includes things like a smart phone or access to Facebook while at work. This may sound extremely odd to those us that have been in the working world longer than we would like to admit....

May 28, 2011  6:49 PM

Adding Alternate Names in Unity and Unity Connection

Posted by: Dave Bateman
Cisco, Unity

I have a sister- in-law that I have know for a long time. Her name is Suzette, at least that is what I always thought. For years I have called her Suzette because that is what everyone calls her. I just came to find out that her name is not Suzette, but rather Mary. I guess her mother's name was...

May 22, 2011  8:07 PM

Are WebEx and Linksys Next to be Cut?

Posted by: Dave Bateman
Cisco, Linksys, WebEx

The Cisco rumor mill is really buzzing lately and the latest is that WebEx and Linksys may be heading the way of the Flip. As you may recall, Cisco recently announced that they will be doing away with the Flip camera line and now some are wondering if WebEx and Linksys are next. These rumors stem...

April 30, 2011  8:14 PM

Cisco Console Cable for the iPad

Posted by: Dave Bateman
Cisco, Console Cable, iPad

I have a goal to one day be able to travel laptop free. I hope to be able to take only my tablet with me when I am on the road. My current tablet of choice is an iPad2 and every week I find new apps that allow me to use my iPad for tasks that once required a PC. However, there are still a number of...

April 14, 2011  3:05 PM

The Cisco Flip, Flops

Posted by: Dave Bateman
Cisco, Flip, umi

Last week Cisco surprised many people when John Chambers said that they were going to drop the somewhat popular Flip camera. To be honest, I was surprised when they made the acquisition in the first place, but it seemed to work for them - at least that what it looked like. Cisco made a conscious...

March 31, 2011  7:34 AM

Cisco Unified Communications Small Office Solution

Posted by: Dave Bateman
Cisco, Unified Communications

Cisco has recently released its newest unified communications system, but this time the target customer is a bit different than it was for past products. This new system is called the Cisco Small Business Unified Communications 320, and it is aimed at offices that only need 24 phones or less. While...

March 30, 2011  5:24 PM

Configuring Communications Manager Departmental Speed Dials

Posted by: Dave Bateman
Cisco, Commnications Manager, Speed dials

I had a student ask a question today that I have heard a number of times before. I had the answer ready and then at the very end of the question he added something that made the question slightly different. I had to stop and think about it for a minute. He was asking about configuring corporate...

March 22, 2011  7:47 PM

WebEx and the iPad 2

Posted by: Dave Bateman
Apple, Cisco, iPad, WebEx

I have been using WebEx on the iPad ever since it has been available and, for the most part, I have been pretty pleased with it. The main thing I missed was being able to stream video. This was, of course, due to the fact that the iPad did not have a camera. As I am sure you know by now, the iPad 2...

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