Posted by: Dave Bateman
Call Manager, Cisco, communications manager, Conferencing, Meet-Me, Unity
A popular feature within Cisco Unified Communications Manager is the Meet-Me conferencing. This feature allows a user to setup a conference call that others can dial into. The configuration and use of this feature are pretty simple. In most cases, simplicity is a good thing. But, simplicity often comes with a price, as it does in this case. The Meet-Me conferences do not offer a couple features that many users desire. Often users want the new participant’s name announced before they join the conference. They also would like the ability to disallow a caller from joining the call. Standard Meet-Me conferencing does not offer these features. But, as I said in a previous article, just because the feature isn’t there, doesn’t mean we can’t mimic it. By combining the features of Unity and Communications Manager, we can create Meet-Me conferences that offer these two features.
Since there are a number of concepts that you will need to understand in order to configure this, I am going to be breaking this topic up into a number of articles. At first I was a bit hesitant to cover this topic in blog format but, based on the interest I have received on this subject, I have decided to present it. Be sure to check in over the next couple of weeks as I explain the required tasks to make this happen.