Can you hear me now? Tales from a Cisco voice instructor

Aug 28 2012   11:15AM GMT

Emailing Delivery Tracking

Dave Bateman Dave Bateman Profile: Dave Bateman

Have you ever received an email that you wish you hadn’t read? Like your boss emailing you on the weekend asking you to finish a report by Monday – if you happen to check your email. So, if you never saw that email you would be spending the weekend at the beach instead of in the office. Normally this is no problem. Just ignore the email and say you didn’t have a chance to check your email over the weekend. Of course, with all of the electronic gadgets we carry with us, that excuse is getting harder to use. But, since your boss can’t prove you are lying, he will just have to take your word for it unless he is using Spypig.com.

No, I didn’t just call your boss a pig. I am talking about a service that notifies the sender when an email has been opened. It works by attaching an image that is stored on Spypig’s server. Once the email is opened, the image is accessed and the server notifies you that the email has been opened. It’s a neat idea, but not without flaws. If you take a closer look at the service, you will see that there is page that lists all the reasons the alert may not occur or be false. Many of these reasons could be caused by basic security settings or even default settings on an email client. For example, by default Outlook does not download images that are embedded in an email. That means unless the recipient actively allowed the image, you would never be notified.

While this service does have its limitations, it might be fun to try it on that friends of yours that is always telling you, “I never got that email.”

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