Can you hear me now? Tales from a Cisco voice instructor:

November, 2010

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November 30, 2010  10:03 PM

iPhone Instant Messaging

Dave Bateman Dave Bateman Profile: Dave Bateman

Over the past couple of years something happened to the way I manage projects. In the past, the main form of communication was email. While email still plays an important part, I find instant messaging playing a larger role each day. While it can never replace email, it succeeds where email fails....

November 28, 2010  11:59 PM

Taking WebEx to the Next Level

Dave Bateman Dave Bateman Profile: Dave Bateman

If you are anything like me, you have been on your share of WebEx conferences. During more than one of those conferences, I have been asked to stream the video from my web cam. Personally, I don't feel that a one to two inch square of a talking head adds much to the call. It does keep people from...


November 26, 2010  5:42 PM

Simplifiy Partitions and Search Spaces

Dave Bateman Dave Bateman Profile: Dave Bateman

While I was finishing doing the author review on my latest book, I came across a suggestion from the technical editor suggesting that I use a certain analogy when explaining partitions and calling search spaces. It was the very same analogy that I have been using for over 10 years. I can't say with...


November 24, 2010  8:50 AM

Intelligent Answers to Stupid Questions

Dave Bateman Dave Bateman Profile: Dave Bateman

Have you ever wondered what the average depth of the Pacific Ocean is in leagues, or what the weather was like in Rome on the day you were born, or what six letter word begins with A and has a TR in the middle? If you have, then you are in luck. The answers to these and many not so silly questions...


November 21, 2010  11:35 PM

Enhancing Unity’s Holiday schedules.

Dave Bateman Dave Bateman Profile: Dave Bateman


November 19, 2010  2:59 PM

Understanding Cisco Unified Communications Manager Time of Day Routing

Dave Bateman Dave Bateman Profile: Dave Bateman

Communications Manager allows you to route calls based on the time of the day, day of the week, and date. This can be useful in a number of different situations. For example, you could configure Communications Manager so that long distance calls cannot be placed after hours. This would prevent...


November 16, 2010  5:40 PM

Delegating Adminivstrative Rights in Communications Manager

Dave Bateman Dave Bateman Profile: Dave Bateman

By default the administrator created during the installation of Communications Manager is the only account that has administrative rights to the administrative web page. If you are the only administrator on the system, this might be fine for you. However, there may be times when you would like to...


November 12, 2010  5:58 PM

How to Find Alternative Software

Dave Bateman Dave Bateman Profile: Dave Bateman

I recently purchased a MacBook. I have never used a Mac computer before, so I have been having learn how to do things that are just second nature when I am on a Windows system. It really hasn't been too bad. The tough part is not having the programs that  I have found over the years and finding...


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