Can you hear me now? Tales from a Cisco voice instructor:

December, 2009

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December 26, 2009  12:55 PM

Enhancing Cisco Meet-Me Conferencing (Part 3)

Dave Bateman Dave Bateman Profile: Dave Bateman

In the last post we started to look at the configuration required to add the ability to have the name of the caller announced and to prevent the caller from joining the conference. So far we have configured the Meet-Me number; now let’s move on to the voicemail port configuration.

Warning:...

December 24, 2009  9:49 PM

Enhancing Cisco Meet-Me Conferencing (Part 2)

Dave Bateman Dave Bateman Profile: Dave Bateman

In the last post we discussed that the Cisco Meet-Me conferences lack the ability to announce the name of the caller and allow the caller to be rejected from joining the conference. In this article we are going to start looking at the steps required to add these features to a Meet-me conference by...


December 19, 2009  9:20 PM

Enhancing Cisco Meet-Me Conferencing (Part 1)

Dave Bateman Dave Bateman Profile: Dave Bateman

A popular feature within Cisco Unified Communications Manager is the Meet-Me conferencing. This feature allows a user to setup a conference call that others can dial into. The configuration and use of this feature are pretty simple. In most cases, simplicity is a good thing. But, simplicity often...


December 18, 2009  10:03 PM

Has Cisco Flipped When It Comes To Acquisitions?

Dave Bateman Dave Bateman Profile: Dave Bateman

I had an interesting conversation today with a gentleman that asked if I had any idea as to why Cisco had acquired the Pure Digital Technologies and had been marketing the Bookmark and Share     0 Comments     RSS Feed     Email a friend


December 12, 2009  7:48 PM

Creating Corporate Speed Dials on Cisco’s Unified Communications Manager

Dave Bateman Dave Bateman Profile: Dave Bateman

As I stated in the last article, corporate speed dials aren’t necessarily a feature in Communication Manager but that doesn’t mean you can’t have corporate speed dials in it. You can create corporate speed dials by using translation patterns. Translation patterns translate a dialed number...


December 11, 2009  7:05 PM

Just Because the Feature Isn’t There, Doesn’t Mean the Feature Isn’t There

Dave Bateman Dave Bateman Profile: Dave Bateman

Sometimes I wonder if speed dials were an after thought for Cisco’s Unified Communications Manager. One of the first questions I was asked when I started to teach this technology was, “How do I configure corporate wide speed dials?” I have to admit that the first time I was asked this, I must...


December 5, 2009  8:30 PM

Use Unity’s Bulk Edit to Set Subcriber’s Phone to Ring

Dave Bateman Dave Bateman Profile: Dave Bateman

In the last article I gave an overview of Unity’s Bulk Edit tool. In this article we will build on that and learn how to use bulk edit to correct a common issue.

If you use Unity’s default Subscriber template without making any modifications to it,...


December 4, 2009  11:42 PM

How To Use Unity’s Bulk Edit Tool

Dave Bateman Dave Bateman Profile: Dave Bateman

In the last article, I wrote about parameters within Unity that you're going to want changed before adding any users. I also relayed a story about a student that spent the entire weekend fixing problems that were caused because these parameters were not changed. The really sad part about her story...


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