Can you hear me now? Tales from a Cisco voice instructor:

October, 2009

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October 31, 2009  2:27 AM

Removing Unused Directory Numbers in Cisco Communications Manager

Dave Bateman Dave Bateman Profile: Dave Bateman

I am not sure what it is like where you live but where I am the leaves are falling and the trees are becoming bare. It’s a nice time of the year with the color in the trees and the leaf covered yards. But, as the trees becoming bearer, I am able to see more clearly into my...

October 29, 2009  8:32 AM

Understanding the Various Cisco Unified Communications Manager Products

Dave Bateman Dave Bateman Profile: Dave Bateman

I got a call the other day from someone wanting to know the difference between Cisco Unified Communication Manger and Cisco Unified Communications Manger Business Edition. He believed he already knew but just want to make sure the Communications Manger Business Edition...


October 23, 2009  8:00 AM

First look at Google Wave

Dave Bateman Dave Bateman Profile: Dave Bateman

The Wave has begun, Google’s Wave, that is. As you may have heard, Google has launched the beta for a product that some are saying will replace email. Currently Google WaveIt is a closed beta and many are very anxious to...


October 21, 2009  9:41 PM

Working from the Road

Dave Bateman Dave Bateman Profile: Dave Bateman

So here I sit 30,000 miles in the air again realizing just how much I dislike traveling. When I first started teaching, traveling was new and exciting. Nowadays it is about as exciting as sitting in traffic. Beyond the normal annoyances of travel, being away from the office...


October 17, 2009  9:15 PM

Exploring Cisco’s Unified Messaging Products (Part 2)

Dave Bateman Dave Bateman Profile: Dave Bateman

In the last post we started a discussion about Cisco's Unity messaging product. The last post included a brief overview of the three messaging products with more detailed exploration of Unity. This post will focus on Unity Connections and Unity Express.


October 15, 2009  8:07 PM

Exploring Cisco’s Unified Messaging Products (Part 1)

Dave Bateman Dave Bateman Profile: Dave Bateman

I often receive calls from individuals that have questions about their Unity system. The fist thing I ask them is “What Unity do you have?” This question is often met with moments of silence followed by “Cisco Unity?” At this point I know it’s going to be a while...


October 9, 2009  7:28 PM

Cisco Phone Registration Process

Dave Bateman Dave Bateman Profile: Dave Bateman

I made a phone call today. I know it doesn't really sound like a big deal does it? Well, when you stop to think about it, everything that happens to make that call successful is really amazing. It',s funny how people never stop to think about things like this and in all honesty, most people don't...


October 7, 2009  3:18 PM

Proper Planning for Calling Search Spaces and Partitions

Dave Bateman Dave Bateman Profile: Dave Bateman

We have all heard the saying, “There’s never time to do it right but there is always time to do it over.” This is as true for Unified Communication deployment as it is anything else. Today I was talking to a gentleman that had recently started a new job...


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