CIO Symmetry

Jun 6 2014   5:57PM GMT

The journey to becoming a CIO, and what is small data, really?

Fran Sales Fran Sales Profile: Fran Sales

Tags:
Apple
Big Data
Big Data analytics
CIO
CIO leadership
Cloud accounting
Customer analytics
Data analysis
Data security standards
FTC
Information governance
IT leadership
ITSM
Rogue IT
social media analytics

On SearchCIO, we’re kicking off a series of video interviews from last month’s MIT Sloan CIO Symposium profiling how some notable CIOs got their start.

First up is AT&T CIO and MIT Sloan CIO Leadership Award winner Thaddeus Arroyo, who attributes his lofty rise in IT and becoming a CIO to a “divergent” professional journey that included lateral moves which allowed him to become the well-rounded leader he is today. Arroyo chatted with SearchCIO executive editor Linda Tucci about the benefits of seizing the “least comfortable” career opportunities.

For Dell global CIO Andi Karaboutis, working in the business in various roles and essentially becoming a customer of IT provided her with the “best IT training.” Senior news writer Nicole Laskowski sat down with the CIO Leadership Award finalist to discuss how her stint in the business equipped her with the tools to view IT from a business perspective.

Kristen Darby’s path to CIO for Cancer Treatment Centers of America  started out in her family’s automation and lighting-design business, where she discovered a talent for software development. She pursued accounting before finally rediscovering IT and the benefits it can bring to  healthcare. Check out her interview with assistant editor Emily McLaughlin in which she recounts her IT journey.

And there are more of these videos to come — stay tuned to SearchCIO!

More on SearchCIO…

Come one, come all, and check out our Essential Guide on crafting an enterprise cloud blueprint. In the latest installment in our CIO Briefings series,  get guidance on deciding between public, private and hybrid cloud models; navigating among various as-a-service offerings; choosing from among a plethora of cloud vendors; creating an integration plan; and more.

In Searchlight, McLaughlin ties the value of CIOs developing skills that pertain to various areas of IT to news from Apple’s Worldwide Developers Conference earlier this week. A key takeaway from the conference was Apple’s reveal of its programming language Swift, which lets users create their own apps after they’ve mastered the syntax. The company’s goal, according to the head of Apple’s Developer Tools department, is to make programming fun — and cultivate a generation of future programmers and IT leaders!

Now that big data is part of the IT lexicon, one data expert thinks CIOs should also be paying attention to small data. How exactly are they different, and is small data sometimes better? The answer isn’t as clear-cut as you might think. In this Q&A, Laskowski sits down with Kirk Borne, a George Mason University professor and expert on all things big data, to discuss exactly what small data is.

The words customer analytics usually have people thinking social media, or maybe even just Twitter. But one social media contrarian isn’t buying it — your customer service department might already have the goods, he says. In advance of next week’s Useful Business Analytics Summit in Boston, Laskowski caught up with moderator and customer analytics expert Tom H.C. Anderson to talk about why social media data isn’t always the way to go.

Is your enterprise ready to take advantage of infonomics — in other words, treat your corporate data as an economic asset? In our June CIO Decisions e-zine, we tackled that question and more, including how Dell’s CIO turned her IT team into a business partner; whether more data trumps clean data; and how to cautiously deploy disruptive technologies when taking humans into account. And in the latest CIO Citings, managing editor Rachel Lebeaux gathered some meaty quotes from the last issue. Get insight from various IT leaders and experts on the prevalence of next-generation mobility, big data analytics in more in today’s enterprises.

Our new features writer Kristen Lee is on a roll! On the TotalCIO blog, she writes about the impact of shadow IT on the likelihood of data breaches; according to a recently released study, the probability is three times higher. Get the details and see how you can prevent costly breaches from occurring.

How are new technologies impacting your IT service management (ITSM) strategies? We decided to take that question to the Twittersphere. We also asked tweet jammers for advice on how to account for the resulting technology skills gap. Plus, participants dished on their top sources of stress when crafting ITSM strategies around new technologies, as well as best practices for problem management. In these recaps, see what tweet jam and ITSM expert Jerry Luftman and other #CIOChat participants had to say about revamping current ITSM processes as enterprises digitize.

And on SearchCompliance…

Managing digital records today means facing the ever-increasing costs of business analysis, regulatory compliance and a host of other concerns. Expert contributor Jeffrey Ritter points out that while it’s tempting to jettison traditional records management techniques in companies’ quest to eagerly adopt new technology, there are some tried-and-true information governance strategies they should cling to.

The Federal Trade Commission is taking a more proactive role in protecting consumer data in response to businesses’ widespread data collection and sharing. In the most recent installment of SearchCompliance’s IT Compliance FAQ series, contributor Caron Carlson addresses common questions surrounding how the FTC has focused on the activity of data brokers and other businesses to improve data security and privacy.

That’s all we’ve got for this week! Watch out for more updates in next week’s Symmetry roundup; before then, keep on top of our news and tips by following us on @SearchCIO, @SearchCIOSMB and @ITCompliance.

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