CIO Symmetry:

Midmarket CIO


November 20, 2009  4:21 PM

Salesforce.com’s Chatter: A collaboration tool worth talking about



Posted by: Kristen Caretta
CIO, collaboration tools, Midmarket CIO

Salesforce.com has announced that it has developed a collaboration platform that brings social networking into the enterprise -- Salesforce Chatter. And for the more than 60,000 Salesforce.com customers, Chatter should be something to talk about.

November 19, 2009  7:54 PM

Experts: Role-based access to apps can improve productivity, training



Posted by: Karen Guglielmo
business process management, Microsoft, Midmarket CIO, Strategy for CIOs

The hardest part of implementing business process management (BPM), ERP or even customer relationship management (CRM) can be training users to do their jobs using the new tool. To...


November 13, 2009  2:54 PM

What is transparency, and how can Agile practices help?



Posted by: Karen Guglielmo
Agile, CIO, Midmarket CIO

As I was interviewing experts and practitioners this week on the uses of Agile practices, the term transparency kept popping up in comments about the benefits of using this type of software development methodology. So I started thinking: What is transparency, and how does Agile help achieve...


November 6, 2009  2:21 PM

Droid does, but will IT support it?



Posted by: Kristen Caretta
Android, CIO, Google, iPhone, Midmarket CIO, SMB security

Verizon's first Android phones, the Droid Eris by HTC and Motorola Droid, are being released today. The commercials highlight a string of new features not currently available on some other (iPhone!) phones ("


October 29, 2009  6:57 PM

2009 IT Geek Halloween costume ideas



Posted by: Kristen Caretta
Gmail, Information Technology Infrastructure Library, Midmarket CIO, Twitter

Another year, another list of truly geeky Halloween costume ideas that say IT 2009 all the way. (Eye rolls, please!)


October 23, 2009  2:56 PM

What will net neutrality mean for SMBs?



Posted by: Kristen Caretta
CIO, Comcast and Verizon, File sharing, Midmarket CIO

After five long years of debate, lobbying and political posturing, the FCC finally voted yesterday to begin crafting net neutrality rules. With differing opinions across the board as to what this means to the Internet, privacy and the businesses affected -- the question is, what does this mean for...


October 9, 2009  2:10 PM

The challenge of managing risk when IT budgets tighten



Posted by: Linda Tucci
Midmarket CIO, Risk management, Strategy for CIOs

I see an interesting sea change when it comes to risk: Thanks to the recession, as IT risk management is constrained by tightening IT budgets, the risk of doing business goes up. As part of my security, compliance and disaster recovery coverage this year, I’ve listened to a lot of experts talk...


October 7, 2009  9:00 PM

Why cybersecurity awareness is everyone’s responsibility



Posted by: Kristen Caretta
Midmarket CIO, SMB security, Strategy for CIOs

October is national Cyber Security Awareness month! The campaign, sponsored by the National Cyber Security Alliance, a partnership that works with the government as well as corporate sponsors, encourages online safety and best practices to protect...


October 2, 2009  2:58 PM

What Google Wave means for IT: Collaboration in IT management tools



Posted by: Kristen Caretta
business process management, Google Wave, Midmarket CIO, Project Management, Strategy for CIOs

The rush for Google Wave has begun. The much-anticipated release of Google’s collaboration tool has generated media hype, exclusive invites to try the beta and even


September 25, 2009  1:29 PM

Budget saver: Ramping up process automation with free automation tools



Posted by: Karen Guglielmo
Business process, Business process automation, Midmarket CIO

Recently, I’ve been talking to CIOs at midsized organizations about whether the recession is over and the recovery has begun. In some industries at least, the cost-cutting isn’t over and the need to do more with less continues as a mandate. Some organizations are now cutting