CIO Symmetry:

ITSM

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August 19, 2010  6:26 PM

ITIL helps set IT service catalog expectations



Posted by: Christina Torode
CIO, ITIL, ITSM

I don't know about you, but to me, ITIL (or IT Infrastructure Library) is a little overwhelming. I'm only looking at using theĀ ITIL framework as an IT service catalog tool, and I get a little...

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