CIO Symmetry:

ITKE grandparent

March 3, 2010  5:17 PM

First open source, ITIL-aligned IT change management tool coming soon

Posted by: Kristen Caretta
change management, ITIL, Midmarket CIO, Open source

The open source community has a new addition: an enterprise-level, ITIL-aligned change management tool.

Recently unveiled at the Pink Elephant IT Service Management Conference & Expo,

February 26, 2010  3:37 PM

Do you need a project manager and a business analyst?

Posted by: Kristen Caretta
IT/business alignment, Midmarket CIO, Project Management

A few weeks ago, I spoke with Chris Larsen, principal analyst for consultancy firm IT Evolution, about the next step after project management. Organizations of all shapes and sizes are considering not just a strong project manager to lead their efforts, but also a business analyst to guide the...

February 19, 2010  4:08 PM

Social Connector ushers Microsoft into social networking tool fray

Posted by: Kristen Caretta
Microsoft, midmarket businesses, Midmarket CIO, Web 2.0

Twitter, schwitter: We've all been overexposed to social networking tools and news. But good, bad or ugly, Microsoft's inclusion of LinkedIn as an officially supported plug-in for Outlook is a...

February 12, 2010  4:15 PM

How do you score on your IT change management report card?

Posted by: Kristen Caretta
change management, IT, Midmarket CIO, Strategy for CIOs

Over the past week, IT change management popped up a lot in my interviews with consultants, CIOs and IT managers. No matter what the topic of the discussion was (from new software deployments to consolidated business processes), every conversation led to the importance of IT change management and...

February 4, 2010  10:00 PM

SaaS applications meet the needs of SMB IT in more ways than one

Posted by: Kristen Caretta
Midmarket CIO, SaaS, Strategy for CIOs

Going forward, IT is being asked to work more closely with the business, driving value and realizing investment benefits -- while also maintaining technological support for the business. In order for midmarket IT shops to meet some of these goals and deliver strategically, something's gotta...

January 29, 2010  5:30 PM

SharePoint 2010 good, Enterprise 2.0 tools may be better

Posted by: Kristen Caretta
Microsoft, Midmarket CIO, SharePoint, Strategy for CIOs, Web 2.0

If you've missed the SharePoint boat, now might not be the best time to buy your ticket.

While Microsoft unveiled some new features in SharePoint 2010, new users might not find them compelling enough to jump on board now. Many of its collaboration features and Enterprise 2.0 tools have been in...

January 22, 2010  3:03 PM

Rise of the middle manager: Jobs in IT project management still hot

Posted by: Kristen Caretta
IT project and portfolio management, Midmarket CIO, Project Management, Strategy for CIOs

2010 might be the year of the middle...

January 15, 2010  4:29 PM

Migrating from XP to Windows 7: When, why and how?

Posted by: Kristen Caretta
Microsoft Windows, Midmarket CIO, Strategy for CIOs, Windows 7, Windows XP support

I've recently spoken with a lot of IT managers about Windows 7 in preparation for upcoming coverage. Overall, everyone wants to know when they should migrate from XP to Windows 7 and why they would want to. In fact, I'm quite curious, too.

For the most part, midmarket IT shops currently...

January 8, 2010  3:23 PM

IT job opportunities in 2010 include BPM

Posted by: Kristen Caretta
business process management, CIO Jobs, Midmarket CIO, Strategy for CIOs

I recently spoke with a number of midmarket IT managers and executives about moving on from 2009 and moving into 2010. One topic that came up quite a bit during these conversations was where IT job opportunities and careers were headed. Almost everyone agreed that

December 18, 2009  3:34 PM

In BPM vendor merger, is anybody afraid of the Big Blue wolf?

Posted by: Kristen Caretta
business process management, Midmarket CIO

IBM announced this week that it was buying Lombardi, a successful and well-known BPM technology vendor. Lombardi has a range of tools that are...

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