CIO Symmetry:

IT/business alignment


May 23, 2011  3:06 PM

Should you be worried about Dropbox security? Our weekly news roundup



Posted by: Wendy Schuchart
CIO, data center cooling, data security, IT/business alignment

We've scoured the Web and compiled a crib sheet for the best and most interesting tidbits from around the IT blogosphere last week, including must-know information on Dropbox security, Android's encryption woes and executive strategies being compromised by fear-based decisions. Here's what you...

September 16, 2010  6:30 PM

Supporting cloud services is a quandary for IT



Posted by: Christina Torode
CIO, cloud services, IT/business alignment

A CIO was recently approached by a business line manager about a problem with a cloud service. The manager asked if the CIO could help resolve the issue, and the CIO gave him a flat-out “No.” It is a sign of the struggle going on in many IT organizations: If users bypass IT to buy


June 24, 2010  7:15 PM

When should an SMB draw the line with ITIL best practices?



Posted by: Kristen Caretta
IT, IT/business alignment, ITIL, Midmarket CIO

Where does ITIL fit in with SMBs? It seems more organizations are following ITIL best practices in their overall IT operations and service delivery -- creating some form of a service catalog, practicing change management strategies and focusing on service design -- but not following ITIL frameworks...


June 17, 2010  8:00 PM

New England GiveCamp: One NERD and multiple IT project success stories



Posted by: Kristen Caretta
IT/business alignment, Midmarket CIO, Project Management

A lot of projects fail. If business requirements aren't clear or gathered effectively, or if the scope of the project is inaccurate, failure happens. But this past weekend, at New England GiveCamp (a Microsoft-sponsored volunteer weekend held at


February 26, 2010  3:37 PM

Do you need a project manager and a business analyst?



Posted by: Kristen Caretta
IT/business alignment, Midmarket CIO, Project Management

A few weeks ago, I spoke with Chris Larsen, principal analyst for consultancy firm IT Evolution, about the next step after project management. Organizations of all shapes and sizes are considering not just a strong project manager to lead their efforts, but also a business analyst to guide the...


June 19, 2009  3:37 PM

Using PPM software to bring financial accountability into IT



Posted by: Kristen Caretta
IT project and portfolio management, IT/business alignment

The CIO, as the liaison between business and IT, needs to know exactly what’s going on in IT and then translate it into something the business side understands: dollars and cents. To do that, the project and portfolio management (PPM) discipline -- and software -- is becoming increasingly...


April 3, 2009  2:56 PM

Do collaboration tools really increase employee productivity?



Posted by: Karen Guglielmo
collaboration tools, employee productivity, IT/business alignment

Did you know that the cost of not finding information is $3,300 per employee per year, according to IDC research? That’s crazy! IDC’s research credits ineffective searches; poor, inconsistent access tools; re-created content; reformats; and revisions as factors in causing employees...


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