Public sector CIOs need to use Facebook and Twitter because they serve social media users, according to CIO Barry Condry.
The world’s first computer animation was programmed in Fortran almost 50 years ago.
Still clinging to that old 2G Motorola Razr phone? Time to upgrade. AT&T is planning to shut down the 2G network by 2017.
Curiosity, the NASA Mars science lab, has touched down on the red planet last night. Already there are fresh high res images of the Martian landscape. Fascinating!
As expected, post-IPO Facebook is experiencing massive braindrain with many of its movers and shakers cutting and running. More alarming is the news that insiders are ditching their Facebook stock.
Have you read any of the Malcolm Gladwell books on business success? If so, you may enjoy Zach Weinersmith’s tips on how to write Malcolm Gladwell books yourself.
Last month, Phil Simon wrote about the green facets of 3D printing. Now take a look at the human element — this 3D printer gave a disabled girl magic arms.
The CIO need to be the “cheerleader” of the community, according to the city of Seattle’s social CTO Bill Schrier.
Part of the social media users’ strategy is to become more visible, something this blogger feels CIOs struggle to accomplish within the organization.]]>
The Best Buy move follows news of less than optimistic financials and of the imminent close of 50 of its so-called big-box stores. The company is feeling more and more pressure from online retailers, and at the same time it’s struggling to improve its customer service at brick-and-mortar outlets.
Best Buy’s Geek Squad organization makes up more than 10% of its employees and is part of its long-term growth strategy. The Geek Squad partner program for SMBs will allow some companies to outsource many basic functions of their IT operations while enabling remaining IT staff to focus on core business issues. This is a very small segment of the industry now, but it will be growing over the next few years.
And this is a small picture of what large companies will confront, if they have not already. The functions of IT are being commoditized on the one hand and becoming strategic on the other. Increasingly, a big part of the role of the CIO is managing that transition without stalling innovation and growth.]]>
• Can you bank on your handshake? That’s one of 15 not-so-obvious tips that Kate Nasser lists to improve people skills and get ahead in an IT leadership role.
• Is corporate IT as we know it dead? The news that users are circumventing IT support when purchasing phones has Forrester analyst Matthew Brown defending the future of corporate IT.
• Is data reduction technology a wasted effort? Stephen Foskett takes a closer look at the ROI on data reduction technologies in the face of free compression and deduplication already present in many SSDs.
• Firms of all stripes wrestle with version management, but check out these practical tips for simplifying hardware and software registration.
• A little Zen for your work week: A fascinating look at how the stories heard time and again become the underpinning of our technological advancement, including a look at what Galileo has to do with the economy.
• A new key to the release of iPhone 5 and iOS 5 launch: Apple is forbidding its employees to take vacation during the second week of October. Could this really be it?
• If you think your job is tough, you don’t know the half of it. Survey respondents listed “director of information technology” as the most hated job of all time. Guess the survey respondents really worked with some CIOs who needed to improve people skills.]]>
Of course, if you are using any form of social media, you’ve already rolled your eyes over the moans of change from the other people in your social stream. It’s getting a little tired: Netflix changed its pricing tiers three weeks ago, and many of those customers lit up social media networks with their complaints, too. Netflix is now expecting to lose a million customers based on this change. That translates to more than $15 million in lost revenue per month due to an internal structure change with a lousy name. (Come on … Qwikster? Really?)
An interesting distinction is that few people are saying that they are going to leave over the new Facebook changes. Why? Well, Facebook doesn’t hit your wallet. I was going to say “it’s free,” but we all know that there are intangible costs associated with social media. Interestingly, the CEO of Netflix has announced a partnership at Facebook F8 as well, hitching his own horse to the Facebook wagon, perhaps in attempt to regain some of that lost market share.
Back in the day, a company’s IT department was a benevolent overlord. The IT guy got your email set up, reset your passwords and, if you were lucky, gave you an upgraded monitor when you brought him cookies (not that I’ve ever successfully bribed an IT person — cough). Users were just that: USERS. They took what they got, and while they might grumble in the cafeteria about their locked-down access, they certainly never dreamed that they could affect change within the IT department.
Contrast that with today’s environment: Between the BYOD madness and the consumerization of IT, we’ve empowered our users to think for themselves — whether we like it or not. On Tuesday, Scot Petersen asked what IT consumerization means to different people. He suggests buying cycles or the way that IT manages consumer products in the business, but I suggest that IT consumerization has another facet: The consumer now feels empowered to not only influence but also push back at the decisions made by the technological trendsetters. This grumbling about the new Facebook changes from Facebook f8 on the very same platform is fairly meta but certainly not a blip. Expect the consumer to become more vocal about questioning decisions and actions taken by IT, both inside and outside your company.
While the consumerization of IT has led to some amazing things (iPads in the workplace, anyone?), it’s a double-edged sword that the savvy CIO will consider when transitioning change to her user base.
What do you think? The comments are ready to get down and dirty with the new Facebook changes revealed at Facebook f8 as well as the question of user empowerment.]]>
There are two parallel lines of thought: One is that IT consumerization is a change in the typical buying cycle of enterprise technology buyers. Whereas before cycles were longer — sometimes years on particular products — now they’re being reduced to cycles that resemble those of consumer buyers: two to five months.
The other idea is that IT consumerization is about how consumer products — smartphones, iPads, social media — have entered the enterprise and as a result are changing the way IT manages such products. There’s more potential than reality in this trend at this point, but the leaders will embrace the idea rather than fight it even though major issues, like security, will have a say in how the trend evolves.
What is the reality in your workplace? Are both of these trends evident?]]>