CIO Symmetry:

Customer engagement

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August 14, 2015  8:56 PM

News from Gartner Catalyst; Google’s Alphabet puts innovation first

Fran Sales Fran Sales Profile: Fran Sales
CIO, CIO innovation, Customer engagement, cybersecurity, Digital initiatives, Gartner, Google, Information security, Regulation SCI

Gartner research vice president Paul DeBeasi kicked off its annual Gartner Catalyst conference this week with a subversive idea: that while the technology foundation of "mobile and cloud-first, predictive and self-conductive" remains crucial, organizations are also going to need a personality...

May 23, 2014  5:28 PM

In digital transformation, customer engagement and teamwork are key

Fran Sales Fran Sales Profile: Fran Sales
Agile, Big Data analytics, CDO, CFO, CIO, CMO, Customer engagement, Internet of Things, ITSM, VDI

The MIT Sloan CIO Symposium, which focused on how CIOs can use digital technology to help transform their enterprises, dominated conversations across media platforms this week. On SearchCIO, read the five takeaways Senior News Writer Nicole Laskowski gleaned from the show that can

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