CIO Symmetry:

CIO


December 18, 2009  3:34 PM

In BPM vendor merger, is anybody afraid of the Big Blue wolf?



Posted by: Kristen Caretta
business process management, Midmarket CIO

IBM announced this week that it was buying Lombardi, a successful and well-known BPM technology vendor. Lombardi has a range of tools that are...

December 11, 2009  3:02 PM

Paying the price for server uptime



Posted by: Karen Guglielmo
fault tolerance servers, Midmarket CIO, server uptime, Strategy for CIOs

What’s the price for server uptime? How much would you be willing to invest to maintain five 9s of availability on your mission-critical line of business applications? With limited budgets and resources, many midmarket companies are investing an average of $20,000 in fault-tolerant servers and...


December 4, 2009  3:24 PM

What’s going on in IT as the CIO role changes?



Posted by: Kristen Caretta
CIO Jobs, Midmarket CIO, Strategy for CIOs

As the role of the CIO evolves to include more of the business and strategic decision making and less of some of the techy details, the CIO may be missing what's going on across IT in some situations. But...


November 20, 2009  4:21 PM

Salesforce.com’s Chatter: A collaboration tool worth talking about



Posted by: Kristen Caretta
CIO, collaboration tools, Midmarket CIO

Salesforce.com has announced that it has developed a collaboration platform that brings social networking into the enterprise -- Salesforce Chatter. And for the more than 60,000 Salesforce.com customers, Chatter should be something to talk about.


November 19, 2009  7:54 PM

Experts: Role-based access to apps can improve productivity, training



Posted by: Karen Guglielmo
business process management, Microsoft, Midmarket CIO, Strategy for CIOs

The hardest part of implementing business process management (BPM), ERP or even customer relationship management (CRM) can be training users to do their jobs using the new tool. To...


November 13, 2009  2:54 PM

What is transparency, and how can Agile practices help?



Posted by: Karen Guglielmo
Agile, CIO, Midmarket CIO

As I was interviewing experts and practitioners this week on the uses of Agile practices, the term transparency kept popping up in comments about the benefits of using this type of software development methodology. So I started thinking: What is transparency, and how does Agile help achieve...


November 6, 2009  2:21 PM

Droid does, but will IT support it?



Posted by: Kristen Caretta
Android, CIO, Google, iPhone, Midmarket CIO, SMB security

Verizon's first Android phones, the Droid Eris by HTC and Motorola Droid, are being released today. The commercials highlight a string of new features not currently available on some other (iPhone!) phones ("


October 29, 2009  6:57 PM

2009 IT Geek Halloween costume ideas



Posted by: Kristen Caretta
Gmail, Information Technology Infrastructure Library, Midmarket CIO, Twitter

Another year, another list of truly geeky Halloween costume ideas that say IT 2009 all the way. (Eye rolls, please!)


October 23, 2009  2:56 PM

What will net neutrality mean for SMBs?



Posted by: Kristen Caretta
CIO, Comcast and Verizon, File sharing, Midmarket CIO

After five long years of debate, lobbying and political posturing, the FCC finally voted yesterday to begin crafting net neutrality rules. With differing opinions across the board as to what this means to the Internet, privacy and the businesses affected -- the question is, what does this mean for...


October 9, 2009  2:10 PM

The challenge of managing risk when IT budgets tighten



Posted by: Linda Tucci
Midmarket CIO, Risk management, Strategy for CIOs

I see an interesting sea change when it comes to risk: Thanks to the recession, as IT risk management is constrained by tightening IT budgets, the risk of doing business goes up. As part of my security, compliance and disaster recovery coverage this year, I’ve listened to a lot of experts talk...


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