CIO Symmetry


September 12, 2008  1:25 PM

Are CIOs finding Apple’s sex-appeal, appealing?

Kristen Caretta Kristen Caretta Profile: Kristen Caretta

How important is it, as a CIO, to have a fashion-accessory phone? What about if said phone is sexy – unlike some of the more boring models?

Windows Mobile is boring. According to Mikael Nerde, head of the accessory and developer program for Sony Ericsson, “Win Mobile has so many great functions, but it just looks really, really boring.”

Efficient and well-known, but boring nonetheless. Just look at how Apple represents Windows in the Mac commercials – pocket-protector clad, bumbling, nervous Windows up against a younger, more confident Mac.

What is the Apple appeal? Apple showed the world it’s entirely possible to be smart and sexy with their “sexed up smartphone”—the iPhone. What makes the iPhone such a hit? A Handango Inc.- sponsored panel discussion decided it’s a “mixture of Apple CEO Steve Jobs’ marketing ‘mojo,’ the success of its App Store, integrated functionality and more.”

Smart, sexy and functional? Sounds great. But is sexiness necessary for those using their phone primarily for business purposes?

Well, for the mobile competitors, sexiness is necessary. That is, if they want to compete with the “one to beat” iPhone in the mobile world.

Research In Motion Ltd. (RIM) introduced a new member to the BlackBerry family – the BlackBerry Pearl Flip 8220. Available later in the year, the “not just for business users” model is smaller, more stylish and still retains the features you would expect in a BlackBerry.

Sprint Nextel Corp. is also releasing new phones later this year. Three of the five new consumer phones will have a new user interface called Sprint One Click. One Click is similar to Apple’s carousel functionality; it allows users to drop the icons of commonly-used applications on their home screen for one-click access.

OK so Win Mobile is boring and Apple is sexy – but do CIOs really care about how sexy their mobile device is? I don’t know, you tell me.

All in all, it seems mobile phones are bringing sexy back – and using the iPhone as a benchmark.

September 11, 2008  6:09 PM

Weekly wrap-up

Kristen Caretta Glen Weaver Profile: The Weave

What we did this week:

Suggested CIOs have a little mercy on their overworked security experts and data architects.

Imagined a world without microsoft.

Wondered why on earth CIOs would take themselves out of disaster recovery planning.

Seriously, get on that whole disaster recovery thing. The planning takes longer than you think.

You can’t really stop the government from hacking your phones. But you can try to stop everyone else.


September 11, 2008  6:01 PM

In a world without Microsoft…

Kristen Caretta Glen Weaver Profile: The Weave

Earlier this week on searchCIO-Midmarket.com I wrote about IBM’s pitch (with partners) for a “Microsoft-free desktop.”

It seems a little far-fetched. Then again, we got an email yesterday from an IT director outlining how he very much is trying this, albeit not necessarily using IBM.

All said, it got us to thinking here: What if Microsoft never existed? You know, like in It’s A Wonderful Life. How would the world be different?

A few ideas (thank you to Colin Steele at SearchITChannel.com for pitching in here):

Steve Ballmer would be a used-car salesman.

Justin Long wouldn’t be famous (thank God).

Redmond, Wash., would be best known as the bicycle capital of the Northwest.

South Park: Bigger, Longer and Uncut would be missing its best joke. We won’t link to it here (it’s pretty violent, for a cartoon), but it has to do with Windows and there’s this cool little video site called YouTube.…

Antitrust would still be most synonymous with Standard Oil.

Failures (who think they are actually geniuses) wouldn’t say things like “Bill Gates dropped out of Harvard.”

We wouldn’t have Xbox. (Wait. So what?)

No lame “hot male” jokes.

Oh, who am I kidding? We’d probably all be out of a job.


September 9, 2008  8:01 PM

Google steps up to preserve the nuances of American history

Kristen Caretta Glen Weaver Profile: The Weave

I used to write for newspapers. Which is a bit like saying I was a telegraph operator, in that both jobs carry a certain romanticism linked to their glory years and are widely considered irrelevant today.

As Nelson on The Simpsons once pointed out: “Ha ha. Your medium is dying.”

But as news gathering shifts to a more affordable, more equitable and more easily distributed medium, a part of me worries people don’t realize the value of newspapers – that is, the value of physical newspapers that have already been printed.

I recognize that a huge part of master data management is about knowing what not to keep. I also recognize the “Big Brother” fears that come with the Internet’s relentless cataloging of information.

But, anecdotally, this country is losing its history. Like I said, I’ve worked in newspapers. I can personally assure you that community papers – arguably the most important newspapers, historically speaking – are not properly cataloging and safeguarding their physical archives.

Once something is gone – it’s gone. Which says a lot about being sure your IT department has a comprehensive and clear data storage scheme.

So thank-freaking-God for Google on this one. In its quest to index all of the world’s information, the decade-old behemoth has started to scan and catalog newspaper archives.

Admittedly, newspapers, especially those written by 21-year-olds in small Vermont towns with little editor oversight (here’s looking at me) are often wrong or not completely informed. And much of the information becomes seemingly irrelevant by the next morning.

But you don’t know what you’ve got ‘til it’s gone, and you often don’t know what you need until you need it.

Imagine, for a moment, that your governor or potential vice president came up in a small town that largely escaped blog watchers and the city pages of the major metro papers. Wouldn’t it be great to have universal, uninterrupted access to the pages of the local weekly, allowing anyone in the world to dig into this person’s public history?

And, as The New York Times article points out, obituaries, birth announcements, wedding announcements and the like are invaluable when tracking family lineage – a tedious task under any circumstances.

Certainly, piecemeal cataloging is occurring. An otherwise dismissible trend story I once wrote about vandalism to city property has been sourced on the Wikipedia entry for “street sign theft,” for example.

But that’s just one story. I would be thrilled if I could use Google to access images of everything I’ve ever written. (Not everyone would be so excited — I covered crime and criminal courts and printed the names of alleged criminal offenders daily.)

Again, I know for a fact that some small newspapers in this country are one building fire away from losing their entire archive. Sure, most small papers have an extra set of microfilm stored away in a second location. Still … things go neglected and missing. That would be a travesty.

Google stands to make money here, of course, but our nation will benefit by having the folks in Mountain View contract to preserve our history free of charge.


September 8, 2008  4:19 PM

MSM Monday Round-up

Kristen Caretta Glen Weaver Profile: The Weave

Happy Monday. Here’s some stuff:

The Jerry Seinfeld/Bill Gates Microsoft commercial is out.

The New York Times has a nice look at what Google has grown into as the company hits its 10-year anniversary.

In other news, cable and Internet providers seek to become the robber barons of the 21st century. Comcast seeks to overturn a completely reasonable FCC ruling. And phone companies don’t see why they should have to follow completely reasonable reporting rules.


September 5, 2008  3:29 PM

Don’t ignore internal security (and don’t write passwords on Post-it’s)

Kristen Caretta Kristen Caretta Profile: Kristen Caretta

Last year 8% of the IT budget went towards security. This year? 10%.

Khalid Kark, principal analyst at Forrester Research, Inc., presented security statistics at Forrester’s Security Forum 2008. For the past four years, CIOs said security was their top priority and despite the economy, three out of four said they would continue to spend ten percent of their IT budget on security. But how much of the budget is allotted for security against internal threats? Have we forgotten about the situation in San Francisco? Administrators were locked out of the system by one of their own — a top IT guy. And according to Forrester, the majority of security breaches involve internal employees.

Knowing that, I suppose I should have been prepared for the results of Cyber-Ark’s new survey. After polling 300 security professionals, the Cyber-Ark results claimed that 88% of IT administrators would steal valuable and sensitive company information if they were fired tomorrow. This isn’t like Jerry Maguire snagging the company goldfish on the way out – this is valuable company information! I’d like to know what’s going on to protect against that.

The Cyber-Ark survey also showed that “a quarter of the companies polled admitted to suffering from internal sabotage and security fraud in their workplace. One third said they believe industrial espionage and data leakage is occurring within their company.” Cyber-Ark CEO, Udi Mokady did offer some protection advice, suggesting securing privileged passwords, changing them often and managing them. And even though Cyber-Ark sells products that do just that (a teeny bit of a marketing pitch?) the results are difficult to ignore.

It’s not just malicious acts that threaten your companies security – employees who lose their laptop (or have it stolen from an office and then replaced…) also pose a security threat. IT sloppiness is also dangerous. The survey showed a third of the most powerful passwords are still being put on post-it notes. No comment necessary.

So how can you increase your security? Kark says it’s important to embrace change when it comes to security. He also provided three points to live by: have an open mind, educate yourself on new technologies and developments and utilize this education to solve the problems of today. Just because you updated your security system last year, don’t assume you’re as protected as you’d like to be today. As technologies change, so do the threats against them.

On a lighter note, Dr. Gary McGraw, CTO of Cigital, talked to us about software exploitation and EULAs (end user licence agreements). Apparently, the EULA you accept to access Microsoft’s Frontpage, disallows negative comments about Microsoft to be posted. Just a little tid-bit of information for you.


September 5, 2008  1:10 AM

Google’s Chrome: Not your average Web browser?

Kristen Caretta Kristen Caretta Profile: Kristen Caretta

Microsoft’s IE is facing some serious competition. With Mozilla’s Firefox, Apple’s Safari and Opera Software ASA’s Opera and recently Google’s Chrome, it seems Microsoft is falling back a bit. Computerworld reported Microsoft lost almost a full percentage point in the market share during the month of August. Recently launched Chrome, has already picked up one percent of the market in 24 hours.

Chrome has a privacy mode and a combination address-and-search bar. It also runs each tab as a separate process to prevent a single site to crash the browser. But what makes it special? Firefox and Safari have privacy modes (IE 8 Beta 2 also boasts a privacy setting dubbed “porn mode” by bloggers) and the address-and-search bar is nothing new… so what’s the appeal?

Chrome could turn into far more than a Web browser.

Designed to improve upon the way browsers handle JavaScript (used by Google’s spreadsheet and word processing programs), Chrome may turn into a much stronger platform – incorporating word processing, e-mail and photo editing. An all-in-one browser!

But being chock-full of all these added goodies is making Chrome look a little gluttonous. According to Craig Barth, chief technology officer at Devil Mountain Software Inc., Chrome is a pig. A memory hog, to be exact.

Researchers say Chrome uses more memory than IE 8. Pair that with an older PC and you can expect some slow performance. But can you blame a snail for being slow if he’s carrying his house on his back? Chrome is carrying quite a load (segregated-tab capabilities? JavaScript equipped?) so memory consumption is no surprise. But at this point, what’s more important for the user seeking a solid Web browser?

With so many companies using IE, will they be ready and willing to switch to Chrome? Chrome is raw and pure—built from scratch by Google (and not the descendent of an ancient Microsoft design… what was it, again? Mosaic?). But IE is well-known, understood and pretty much everyone knows how to use it. Because so few ready to retrain their staff and test their application compatibility, IE may remain on top of the business browser world.

But who knows? The shiny newbie may win out. After all, Chrome was just launched! Let’s see where they stand after a month – at least.


September 4, 2008  7:16 PM

Weekly Wrap-up

Kristen Caretta Glen Weaver Profile: The Weave

Oh my. Taking a look at our output this week, we can’t help but worry the summer good times are over. Brace yourself, scary news ahead.

Face it, you’re probably going to use your disaster recovery plan some day (if you have one). Attorney Jeffrey Ritter advises us on how to keep out of legal trouble when it happens.

In another “it can/will happen to you” scenario, we looked at exactly how bad your life will get if you’re not prepared for a software license audit.

Sorry to continue with the bad news, but we put out our CIO salary special report and it turns out this isn’t a good year for getting paid.

The good news is that the best band in the world plays Montreal Friday night and we’ll be there. May your weekend be as rocktastic as ours.


September 4, 2008  1:27 PM

Mark Zuckerberg now part of ‘The Establishment'; Ballmer back in club

Kristen Caretta Glen Weaver Profile: The Weave

A smattering of techies have made Vanity Fair’s annual “New Establishment” 100 list, as if this is something we need to catalog.

Never mind that by making the list annual, Vanity Fair never gives itself a chance to define what makes the new establishment, you know, new.

And certainly never mind the – as Gawker points out – calculated controversy of sticking Russian President Vladimir Putin at the top. (Oh, by the way, any bloggers fancy being shot in the head?).

Ok, our tech brethren, with parentheses representing last year’s rank:

3. Sergey Brin (3), Larry Page (3) and Eric Schmidt (new entry), Google
4. Steve Jobs, Apple, Disney and Pixar (2)
6. Jeff Bezos (6), Amazon
16. Steve Ballmer, Microsoft (returning)
25. Mark Zuckerberg, Facebook (new entry)
37. Larry Ellison, Oracle (20)
70. Jonathan Ive, Apple (37)

So those top three make sense, as much as any completely arbitrary list is going to make sense.

But then things get weird. Apparently Ballmer was booted while Bill and Melinda Gates were recognized for philanthropy last year (Bill has been tossed, along with Bill Clinton, this year).

Adding Zuckerberg. Makes sense.

But – and this gets to the crux of why these lists are completely stupid – what is with the massive drop for Ellison and Ive?

That’s a 13-step drop for Ellison, who just last week was named the most highly compensated CEO in America.

Ive was lead designer on iPod and iPhone. So 2007 was big for him, what with the announcement of the iPhone. But wasn’t this the year everybody bought one? And isn’t Jobs scheduled to give his latest iPod toy presentation next week?

My question is: When we are talking about the people who shape our daily lives, can we really measure their influence on a year-to-year basis?

What if Vanity Fair pulled out this list every five years, allowing us to look at the shuffle in rankings at broader intervals and determine what is changing in the character of this country and the people who lead and influence it? The magazine might actually be able to wring some insightful journalism out of its work.

Then again, these are dinosaurs at work here. I’ve just realized as I type that the inclusion of Matt Drudge of The Drudge Report, ranked 74, is supposed to represent the rise of the blogger. Matt Drudge, you may know, had his shining moment when he broke the Monica Lewinsky story.

That was 10 years ago.


September 2, 2008  2:33 PM

Weekly MSM Round-up

Kristen Caretta Glen Weaver Profile: The Weave

Summer isn’t over…technically. But since we’re past Labor Day, maybe people will go back to work and news will pick up? Maybe?

A few things did happen and slipped their way into the big papers these past few days:

Google is the little brat Microsoft babysat. Then Google grew up and started dating all of Microsoft’s girlfriends – search, office apps, etc. This time, the search giant has built a browser.

Fresh off losing the gold medal count, America is put on notice that we’re falling behind on innovation as well.

Reports of data theft are way up. Have you been robbed lately?

Newspapers will never stop writing stories about how the Nintendo Wii is good for you, as if you could replace a fitness program with a freaking video game. Now we have Tiger Woods involved. For profit. Imagine that.


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