CIO Symmetry

Jun 13 2014   6:09PM GMT

CIOs’ origin stories and hurdles; lessons from Tweetdeck’s XSS blunder

Fran Sales Fran Sales Profile: Fran Sales

Tags:
Big Data
Big Data analytics
CIO
IT Strategy
Net Neutrality
XSS attack

Hear, hear, our new slideshow is here! SearchCIO asked top CIOs at last month’s MIT Sloan CIO Symposium: “What was your biggest IT challenge of the past year?” The responses from leading IT execs hailing from Verizon, Fidelity Investments, Cancer Treatment Centers of America and more might surprise you. See how today’s CIOs are tackling digitization, new regulations, evolving customer expectations and more.

We also continued our video series on outstanding CIOs and IT leaders from the symposium. First up: Fidelity Investments CTO Stephen Neff, one of the symposium’s CIO Leadership Award finalists. Executive editor Linda Tucci caught up with Neff to discuss his eventful career trajectory, which began right after he graduated with a math degree from Rutgers and led to various leadership roles in financial services.

We also continued Kristin Darby’s story from last week. The Cancer Treatment Centers of America CIO is no stranger to the demands of both internal and external customers and how they impact strategic priorities. The former accountant told associate editor Emily McLaughlin how she balances those two customer bases and always prioritizes around the patient. And in a third video interview, Darby discusses how digital care has already benefited healthcare organizations and patients, and what barriers must still be overcome.

More on SearchCIO…

In Searchlight, McLaughlin tackles the security implications of the recent Tweetdeck hack and what they mean for other companies’ preparedness plans. The inadvertent hack, which exposed a longstanding XSS flaw in the Twitter application, should remind CIOs that unforeseen IT issues are inevitable, and it’s important to be prepared.

In the latest Data Mill, senior news writer Nicole Laskowski reports on the outlook of the text analytics market, which at first glance appears to be waning. Not so, according to consultant Seth Grimes. Text analytics actually continues to mature under different monikers (such as natural language processing) and is being integrated with other types of data analytics, he says. Plus, learn how data as a service providers are making a name for themselves and how CIO priorities vary by region.

On TotalCIO, features writer Kristen Lee talks about the rising number of companies discovering the value of IT to the business. The numbers don’t lie: the latest U.S. Bureau of Labor Statistics report show full-time hiring is on the rise and part-time positions declining; many of these new hires have both business and IT acumen. The lesson for CIOs: It’s important to be able to know how to manage change.

And on SearchCompliance…

With cyberthreats lurking around every corner, cybersecurity is no longer just the responsibility of IT and security teams. Because a strong security strategy gives the business competitive edge, the business side now has greater stake in technology decisions; thus, it’s more important than ever that audit and security departments align. In this tip, expert Ed Moyle details how audit officers and their security counterparts can take advantage of the other sides’ expertise for mutual strategic benefit.

It’s time for another #GRCchat tweet jam, this time on the zealously debated topic of net neutrality. The Federal Communications Commission’s proposed Open Internet guidelines that allow for Internet service “fast lanes,” should they go through, will surely impact not only organizations’ service performance and innovation projects, but also their information governance. Have thoughts on the proposal? Join the tweet jam Thursday, June 19, 2014 at 12 p.m. EDT and sound off with SearchCompliance editors, experts and contributors.

Thanks for tuning in! Watch out for more news in next week’s Symmetry wrap-up; ’til then, keep up to date on our news and tips by following us on @SearchCIO, @SearchCIOSMB and @ITCompliance.

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