CIO Symmetry:

November, 2009

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November 20, 2009  4:21 PM

Salesforce.com’s Chatter: A collaboration tool worth talking about



Posted by: Kristen Caretta
CIO, collaboration tools, Midmarket CIO

Salesforce.com has announced that it has developed a collaboration platform that brings social networking into the enterprise -- Salesforce Chatter. And for the more than 60,000 Salesforce.com customers, Chatter should be something to talk about.

November 19, 2009  7:54 PM

Experts: Role-based access to apps can improve productivity, training



Posted by: Karen Guglielmo
business process management, Microsoft, Midmarket CIO, Strategy for CIOs

The hardest part of implementing business process management (BPM), ERP or even customer relationship management (CRM) can be training users to do their jobs using the new tool. To...


November 13, 2009  2:54 PM

What is transparency, and how can Agile practices help?



Posted by: Karen Guglielmo
Agile, CIO, Midmarket CIO

As I was interviewing experts and practitioners this week on the uses of Agile practices, the term transparency kept popping up in comments about the benefits of using this type of software development methodology. So I started thinking: What is transparency, and how does Agile help achieve...


November 6, 2009  2:21 PM

Droid does, but will IT support it?



Posted by: Kristen Caretta
Android, CIO, Google, iPhone, Midmarket CIO, SMB security

Verizon's first Android phones, the Droid Eris by HTC and Motorola Droid, are being released today. The commercials highlight a string of new features not currently available on some other (iPhone!) phones ("


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