CIO Symmetry

March 24, 2017  6:41 PM

The disruptive technologies of IBM InterConnect

Brian Holak Brian Holak Profile: Brian Holak

The following is our weekly roundup of SearchCIO and SearchCompliance content.

Should robots have all of their intelligence onboard? No, according to Gill Pratt, CEO at Toyota Research Institute. At the MIT Disruption Timeline Conference, Pratt explained why cloud robotics is a more efficient design than traditional models — that way it can take advantage of greater storage, communication and computational power. Senior News Writer Nicole Laskowski details the potential of cloud robotics in the latest Data Mill installment.

Cognitive computing, blockchain, cloud and other cutting-edge technologies were the talk of the town in Las Vegas this week at IBM InterConnect. In Searchlight, Features Writer Jason Sparapani explores the technologies of IBM’s present and future and why they matter.

On their first day on the job, CIOs may be inclined to go big or go home by implementing their strategic initiatives on day one. In this tip, Pink Elephant’s George Spalding details why that may not be the way to go and why it’s important start by focusing on operational excellence.

Speaking of CIO strategy, SearchCIO columnist Niel Nickolaisen shares two IT strategies – “Purpose Alignment” and the “Trust/Ownership Model” — that made him a successful CIO and transformed his professional thinking.

Autonomous driving has come a long way and recent advancements bring it closer to reality than ever before, but there’s one thing it’s missing: robot to human communication. How will autonomous cars gesture to other human drivers on the road? Experts discussed at the recent MIT Disruption Timeline Conference.

Crafting Agile contracts that ensure flexibility and accountability is no easy task. Luckily, law firm Mayer Brown’s Robert Kriss and Brad Peterson are here to help. In this tip, they offer advice to IT executives looking to cover all their bases before signing on the dotted line.

Please follow @SearchCIO, @SearchCIOSMB and @ITCompliance for our new stories throughout the week.

March 17, 2017  6:51 PM

Intel-Mobileye partnership emphasizes data-driven autonomous car industry

Brian Holak Brian Holak Profile: Brian Holak

The following is our weekly roundup of SearchCIO and SearchCompliance content.

This week, an Intel announced its purchase of autonomous driving company Mobileye, putting a spotlight on the industry and the importance of data processing. In this Searchlight, Assistant Editor Mekhala Roy discusses the acquisition and why it matters to CIOs. (Hint: think data).

Speaking of data, in this story, Michael Vapenik, the enterprise data governance officer at American Express, shares his experience with making data-driven decisions and promoting a data-driven company.

The results from TechTarget’s 2017 IT Priorities Survey are in. The verdict: cloud is hot. In this results roundup, Senior Site Editor Ben Cole explores how senior tech leaders are prioritizing cloud-related projects, among other initiatives.

Digitization requires more of IT executives, especially when it comes to their relationship with business stakeholders. In this tip, CEB’s Andrew Horne shares his five elements of a new business engagement model.

“OpenStack is a great platform for 60% to 80% of the applications that a typical large business is running, but it’s not a solution for 100% of them,” said John Fruehe, senior analyst, Moor Insights & Strategy. In this tip, SearchCIO contributor Mary K. Pratt explains why not all apps work with the OpenSource platform.

Gaming is helping make Google DeepMind better. In this TotalCIO blog post, Features Writer Nicole Laskowski explores how gamification techniques are being used with great results.

Please follow @SearchCIO, @SearchCIOSMB and @ITCompliance for our new stories throughout the week.

March 13, 2017  12:10 PM

Creating IoT-powered smart city platforms; hiring a CDO

Mekhala Roy Mekhala Roy Profile: Mekhala Roy

The following is a roundup of last week’s SearchCIO and SearchCompliance content.

Creating IoT-powered smart city platforms is no easy task, according to Rob Lloyd, CIO for San Jose, Calif. “Can we do more than the cute projects and make smart cities a platform that allows us to connect and to control the entire environment in ways we’ve never done before?” he asks. Senior News Writer Nicole Laskowski talks to city officials to find out the merits of such smart city platforms.

Associate Site Editor Brian Holak was at the Gartner Data and Analytics Summit last week. In Searchlight, Holak recaps what Gartner analysts had to say about organizations hiring chief data officers in a world deluged with data.

Laskowski was at the recent MIT Tech Conference where technologists and academics debated the merits of automation. “We, as roboticists, need to do a better job of communicating to the larger community the impact of these technologies and the fact that this is coming,” Brown University’s Stefanie Tellex said. Laskowski writes about the panel’s view on automation’s impact on jobs. Panelists also talked about the challenges associated with programming robots to navigate the real world.

In this tip, Whitewater Projects’ Joseph Flahiff writes about the four-letter words that can unlock employee potential, transform organizations and spur innovation.

Over on TotalCIO, Sparapani talks with Shutterstock CIO David Giambruno to know about indiscriminate computing — getting IT infrastructure “out of the way so the developers and the product teams can turn around and face forward.”

Facebook is on a mission to connect the world. Laskowski writes about Facebook’s Wi-Fi based Terragraph system and how that is helping erase the digital-divide in the city of San Jose.

Please follow @SearchCIO, @SearchCIOSMB and @ITCompliance to get updates on new stories throughout the week.

March 3, 2017  6:49 PM

CIOs, it’s time to armor up against future cloud outages

Mekhala Roy Mekhala Roy Profile: Mekhala Roy

The following is our weekly roundup of SearchCIO and SearchCompliance content.

This week, the AWS’s S3 outage made headlines. In Searchlight, Features Writer Jason Sparapani talks to analysts to find out what steps CIOs should be taking to tackle future cloud outages and whether a multi-cloud strategy is a viable option.

While OpenStack public cloud is far less common in the U.S., public cloud service providers in Europe and Asia are embracing the open source platform. Sparapani talks to Forrester analyst Lauren Nelson to understand what’s driving OpenStack adoption outside of the States.

Senior News Writer Nicole Laskowski talks to analysts and CIOs to find out ways to fund smart city projects and why it is important for city CIOs to have a vision, strategy and business model before they embark on smart city initiatives.

IT professionals need a good handle on both the technology and business side of an organization to climb up the leadership ladder. Brown University’s Sandra Smith enumerates the skills tech professionals need to step into IT management roles.

Contributor Mary K. Pratt writes about serverless computing and how it can help IT achieve its agile goals.

Information governance expert Jeffrey Ritter writes about the reasons CIOs should not ignore information asset management.

Here’s a host of SearchCIO videos, from the Gartner Symposium in Orlando, Fla. last year, for you to watch: John Viglione, former CTO and current executive vice president at tax technology solutions provider Vertex Inc., talks about how his company has embraced a bimodal IT strategy and how his organization helps clients through their transition towards increased data transparency. Don Schuerman, CTO at Pegasystems talks about how companies can step up their digital initiatives and how marketing is often at the forefront of an organization’s technological and digital transformation initiatives. Abbas Haider Ali, CTO and digital transformation leader at xMatters, talks about his outward-facing CTO role and his professional future.

Over on TotalCIO, Laskowski talks to Forrester analyst Jennifer Belissent about why city CIOs should have their IT infrastructure in order before investing in technology for smart city projects.

Sparapani writes about PwC’s digital IQ survey and why companies need to focus on the human experience of technology if they want to handle the workplace changes that will accompany emerging tech implementations.

Please follow @SearchCIO, @SearchCIOSMB and @ITCompliance to get updates on new stories throughout the week.

February 24, 2017  6:36 PM

Why 5G needs to be on CIOs’ radar; IT Priorities Survey results

Brian Holak Brian Holak Profile: Brian Holak

The following is our weekly roundup of SearchCIO and SearchCompliance content.

There’s a lot of hype around 5G, but does it amount to anything? Senior Executive Editor Linda Tucci seeks the answer in this week’s Searchlight column. In it, she details the roadblocks to widespread adoption, the massive potential of the technology and, most importantly, why it matters to CIOs.

The results from TechTarget’s ninth annual IT Priorities Survey are in! In this survey recap, Vice President of Editorial Rich Castagna highlights the key findings, including a focus on infrastructure upgrades and new technologies and a bump in budgets.

The enterprise use cases for artificial intelligence are plentiful, to say the least. So it should come as no surprise that AI can help businesses connect with customers like never before. In this installment of Data Mill, Senior News Writer Nicole Laskowski explores how machine learning empowers hyperpersonal customer service.

It may be time for CIOs to get familiar with product line management, says CEB’s Matt McWha. In this tip, McWha explains the importance of product line management and why CIOs should get on board.

In this video interview, John Viglione, former CTO and current executive vice president at Vertex Inc., shares his take on IT executives making the transition to business-focused roles, including becoming board members.

Which is better for cybersecurity: trained humans or automation? On SearchCompliance, Assistant Editor Mekhala Roy talks ransomware detection and explores why humans may (or may not) be a strong asset in company efforts.

Over on our Total CIO blog, Laskowski recaps a meeting of public and private sector individuals to discuss the challenges and hopes of smart city platforms. Plus, Tucci shares AI research scientist Francesca Rossi’s insights on the topic of AI ethics. Finally, Features Writer Jason Sparapani discusses OpenStack skills.

Please follow @SearchCIO, @SearchCIOSMB and @ITCompliance for our new stories throughout the week.

February 17, 2017  5:25 PM

OpenStack in the enterprise; tech trends from a legal perspective

Brian Holak Brian Holak Profile: Brian Holak

The following is our weekly roundup of SearchCIO and SearchCompliance content.

Want to improve IT agility? Try the OpenStack framework, says Niel Nickolaisen, CTO at O.C. Tanner Co. In this tip, Nickolaisen shares his team’s OpenStack story and how the framework helped them deliver “fluid, portable and complete” IT services.

Our coverage of OpenStack in the enterprise doesn’t stop there. SearchCIO spoke with Forrester analyst Lauren Nelson, who specializes in cloud computing strategy, about what CIOs need to know when assessing the benefits of OpenStack in the enterprise. Plus, find out why the challenges associated with OpenStack may prove too much for some companies to handle.

International law firm Mayer Brown recently held a teleconference in which they talked 2017 technology trends and predictions — from a legal perspective. First, Features Writer Jason Sparapani runs down the firm’s top trend picks for 2017 and the rationale behind them. Then, he focuses on the firm’s prediction that cloud-based technology will empower digital business more than ever before in 2017.

How experienced are you with the process of data monetization? Presenters at the recent DataMoney Conference in New York shared a lot of insight on the matter. In this tip, learn the ins and outs of monetizing data.

In parts three and four of this SearchCompliance webcast, Georgia Weidman, founder and CTO of Shevirah, Inc. and Bulb Security LLC, discusses how changing mobile endpoints requires a fresh look at data protection strategies and explains what’s fueling enterprise security threats and how to mitigate them.

Lastly, in this TotalCIO blog post, Sparapani explains how custom cloud applications pose a critical new security threat.

Please follow @SearchCIO, @SearchCIOSMB and @ITCompliance for our new stories throughout the week.

February 10, 2017  6:41 PM

IoT explosion a wake-up call for CIOs

Mekhala Roy Mekhala Roy Profile: Mekhala Roy

This week, a new report from market analyst firm Gartner predicted that 2017 will be the year when the number of connected devices will surpass the world’s population. In Searchlight, Associate Site Editor Brian Holak talked with analysts and security experts to find out the reasons why enterprises are cautious about IoT adoption and what CIOs should be doing.

Senior Site Editor John Moore spoke with Ted Ross, general manager and CIO for the city of Los Angeles, to find out about the issues that an organization faces when introducing new versions of products like Windows Server. Listen to this podcast to find out the process of information technology adoption for CIOs.

Digital tech is fueling the Dunkin’ Brands Inc., according to chairman and chief executive Nigel Travis. Senior Executive Editor Linda Tucci writes about the brand’s push for digital initiatives and how the company has benefited from it.

Data is the new oil of the digital economy. In a webinar titled Data and Analytics Leadership and Vision 2017, Gartner’s Debra Logan talked about why more companies are investing in analytics and why data transparency is of utmost importance.

On Total CIO, Senior News Writer Nicole Laskowski talked with experts to find out who should be the boss of the chief digital officer — the CIO or the CEO? Laskowski also writes about the recent findings from Accenture’s Technology Vision 2017 report, which states that artificial intelligence is the new user interface.

Over on SearchCompliance, we have a webcast series on enterprise cybersecurity. Georgia Weidman, founder and CTO of Shevirah, Inc. and Bulb Security LLC, discussed how modern technology creates numerous cybersecurity threats for enterprises. Here, in part one of the webcast, Weidman discusses the expanding network perimeter. In part two of the webcast, she talks about the assumptions surrounding corporate networks and explains what the reality actually is. Stay tuned for parts 3 and 4 of the webcast.

Please follow @SearchCIO, @SearchCIOSMB and @ITCompliance to get updates on new stories throughout the week.

February 3, 2017  6:26 PM

23 principles to help avoid an AI apocalypse

Mekhala Roy Mekhala Roy Profile: Mekhala Roy

This week, tech leaders established new guidelines for AI, known as the Asilomar AI Principles. It is a set of guidelines that aims to prevent a Westworld-like AI apocalypse, writes Senior Executive Editor Linda Tucci in this week’s Searchlight. Tucci talked to analysts to find out what it means for CIOs implementing AI projects and how the principles will shape the future of AI.

Associate Site Editor Brian Holak interviewed a bunch of IT professionals at the Gartner Symposium in Orlando, Fla. last year. In this video, HTRI’s Ray Toler talks about the benefits and challenges of aligning business and IT and Thomas Jefferson University’s Neil Gomes shares pointers on how organizations should plan out their digital transformation journey.

In this video montage, IT executives talk about the specific skills they look for in a candidate they are hiring and share the best piece of advice they have ever been given.

Goldman Sachs CIO Martin Chavez was the keynote speaker at the recent Data, Dollars and Algorithms: The Computational Economy event in Cambridge, Mass. Senior News Writer Nicole Laskowski writes about how the investment bank is implementing APIs, open source and cloud services in its new consumer business called and how it helps fintech startups. Also, read about how Goldman Sachs is focusing on building digital ecosystems.

Michael Simon, who heads the data science and engineering teams at the CIA, talked about the organization’s data science program at last month’s Chief Data Officer Summit in New York. Tucci writes about the four features of data science — transparency, innovation, the inclusion of multiple perspectives and the quest for causality — that Simon believes help his team “find the truth.”

In this video, Whitewater Projects’ Joseph Flahiff explains why transparency is required at leadership level in order for organizations to implement initiatives with speed. Flahiff also explains why organizations need hierarchy, but not power.  In this video, Flahiff outlines the Agile impact on non-IT groups in an organization and how they will be affected as IT starts delivering products faster.

The goal of automation should be to empower workers and not replace them. That was the message from experts at the Automation Innovation conference in New York last month. Senior Site Editor Ben Cole writes about IT automation strategy, ways to make the strategy successful and challenges associated with automation innovation.

With cybersecurity threats increasing in number and sophistication, IT security executives suggest bringing in “threat hunters” to the game. Senior Site Editor John Moore talks to security experts to find out how the threat hunters’ mission is to find security incidents that automated systems miss.

Over on TotalCIO, Sparapani writes about the benefits that language-learning company Rosetta Stone experienced after implementing copy data management software. Sparapani also digs deeper to find out how important the net neutrality law is to a free, open and competitive internet.

Cloud computing has been on the market for over a decade now, but there is no dearth of cloud-questions. Sparapani writes about the two questions that viewers asked Gartner analyst Donna Scott during a recent webinar for CIOs.

Artificial intelligence is taking the enterprise by storm. Editorial Director Sue Troy spoke with Josh Sutton, global head of data and artificial intelligence at Publicis.Sapient, to understand the challenges that CIOs could face when implementing AI and how mapping out an AI strategy can help.

City CIOs and technology policy makers gathered at Harvard University to participate in the 2017 Smart Cities Innovation Accelerator event and talked about their smart city initiatives. Laskowski writes about what ensued.

Over on our SearchCompliance site, security experts share their advice on resolutions that organizations should be taking to bolster their cybersecurity strategies.

A majority of security professionals believe that cybersecurity skills shortage is impacting their organization, according to a survey conducted by Enterprise Strategy Group (ESG) and Information Systems Security Association (ISSA). ESG’s Jon Oltsik and ISSA’s Candy Alexander talk about ways to address the skills gap and how CISOs can help organizations understand the role of infosec.

Please follow @SearchCIO, @SearchCIOSMB and @ITCompliance to get updates on new stories throughout the week.

January 31, 2017  7:47 PM

Two questions about public and private clouds

Jason Sparapani Jason Sparapani Profile: Jason Sparapani
Cloud Computing, Private Cloud, Public Cloud, TCO

Cloud computing has been on the market for more than 10 years, said Gartner analyst Donna Scott, but there’s no shortage of confusion out there about what’s available. She tried to dispel some of that confusion during a recent webinar for CIOs. Here are two questions people watching had about public and private clouds.

What types of data tend to be on public and private clouds?

There are a few types of data most companies don’t want in the public cloud, Scott said. One is intellectual property. The reason is simple: They don’t want to share it, like other critical pieces of IT operations.

“You don’t want to share networks. You don’t want to share storage. You don’t want to share compute,” Scott said.

Companies often put these data types, along with personally identifiable or regulated information, in private clouds — either on premises or in a colocation facility, where they rent the space but own the hardware.

There are public clouds, Scott said, that have private-cloud-like capabilities — so there’s less sharing, “but you have to look at it really closely and decide what you want to share and what you don’t want to share and make that evaluation.”

How should a company calculate total cost of ownership for public and private clouds?

“You need to look at the cost of delivering the service” both on premises and in the cloud, Scott said.

That way, companies can compare them and make a decision.

Take email as an example. If a company has an on-premises email application, it can determine what the costs are for each user — what the equipment costs, what licensing costs, what maintaining and keeping email running 24/7 costs.

“You’re basically adding up all the costs and dividing by the employees that use it, and that gives you per-user costs,” she said. “So if you’re going to consider going to public cloud then you can compare — and you want to try to compare apples to apples.”

To do this type of calculation and analysis, IT departments should get their finance offices involved — because most of them don’t have a good handle on what it costs to deliver IT services, Scott said.

Gartner analyst Donna Scott discuss roles necessary for cloud computing in this SearchCIO tip.

January 27, 2017  6:15 PM

President’s FCC pick could shake up net neutrality

Brian Holak Brian Holak Profile: Brian Holak

With Trump’s FCC pick, Ajit Pai, the future of net neutrality is uncertain. With Pai considering scaling back net neutrality rules, what do CIOs need to know? In this Searchlight column, Features Writer Jason Sparapani addresses that question and the debate over net neutrality.

In these two CIO Minute videos, SearchCIO columnist Joseph Flahiff gives advice on CIO leadership. In the first video, he explains why the best way to empower their employees is to, well…not empower them. In the second video, Flahiff talks about why asking employees questions is better than telling them what to do.

During a recent webinar on cloud computing for CIOs, Gartner analyst Donna Scott detailed three roles — forming strategy, implementing strategy and budgeting — that cloud needs to fill in order for CIOs to fully realize its benefits. Scott also weighs the pros and cons of a multicloud strategy.

Speaking of cloud, in this tip from Mark Tonsetic, IT practice leader at CEB, learn how to sell the value of cloud to business leaders. Hint: it requires more than the usual cost and speed arguments.

DevOps adoption isn’t a walk in the park. Luckily, SearchCIO columnist Niel Nickolaisen is here to help. In this advice column, Nickolaisen offers seven helpful pointers for embarking on your DevOps adoption journey, starting with fully embracing the culture and philosophy.

Artificial intelligence is only going to become more prominent in the coming years, but what is the technology’s enterprise advantage? In this tip, AI expert Josh Sutton lays out the three ways in which businesses can benefit from today’s AI.

Has your organization considered employing the service integration and management (SIAM) model? In this Q&A, Pace Harmon’s David Clifford defines the SIAM model and explains why CIOs should know it.

There’s more behind CompTIA than IT certification programs. The company just announced that it is launching its first IT professional organization this spring. Assistant Editor Mekhala Roy details the program in this blog post.

Please follow @SearchCIO, @SearchCIOSMB and @ITCompliance for our new stories throughout the week.

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