VoIP is often touted for its benefits to SMBs, but a SearchNetworking.com article reports that enterprises are also showing interest:
According to Yankee Group, more than 50% of enterprise respondents in a recent survey called “The Hosted Opportunity” said they believe a hosted VoIP environment would meet their needs in the areas of lower capital costs, remote access, multi-site networks, technology refresh and scalability. Slightly less (more than 40%) weighed in with security, lower cost of refresh, control and manageability as reasons that a hosted solution better meets their needs.
This bodes well for the channel, especially as customers big and small recognize how outsourced VoIP can be customized to fit their specific needs and the role it can play in disaster recovery. The article goes on to describe how Verizon Business equipped two customers whose telephony needs were met by VoIP’s flexibility and simplicity.