Posted by: badarrow
Barbara Darrow, Microsoft, Supplier relationship management
You could see this one coming.
Two sets of plaintiffs are trying to make their lawsuit over Microsoft’s “Vista-capable” claims into a class action tiff.
Vista has hit more than it’s share of bumps since general release early this year.
This just proves that with Microsoft’s claims, buyers better beware. Solution providers had long warned that even so-called “Vista capable” PCs might technically run Vista, but the experience would be anything but delightful. So much for underpromising.
Lesson? While dispensing “I told you so’s” to customers is never smart, this might be a time to remind them that you, not the vendor, should be their trusted advisor on new hardware-and software-purchases.
Barbara Darrow, a Boston-area reporter, can be reached at firstname.lastname@example.org.