As resellers feel the pressure of increasing competition from other resellers, they’re turning to managed services as a means of expanding their businesses. But doing so introduces another set of challenges, both technical- and business-related. Luckily, there are resources available to help.
Garden Grove, Calif.-based service provider Intelligent Enterprise Inc. is in the business of helping their customers and other potential service providers succeed. Intelligent Enterprise is the parent company of Managed Services Provider University. MSP University offers a year-long course on how to become a services provider. Their webcasts, teleseminars and live workshops cover topics like transitioning existing clients, marketing for new clients, restructuring a sales strategy and more.
Would-be service providers can also find help from MSPAlliance, a professional association for the managed services industry. Their two-day services conferences feature business, educational and technical training courses. And MSPAlliance members have access to other resources such as white papers and online forums.
Finally, I would be remiss if I didn’t mention the resources you can find on our very own SearchITChannel.com. Visit our Managed Services Topic Center for advice from other MSPs, market analysis, how-tos and more.