Home > IT Blogs > Channel Marker/

Channel Marker:

social CRM

1
June 22, 2012  3:16 AM

Is it time your company got more social?



Posted by: Heather Clancy
enterprise social software, Heather Clancy, IT channel products and services, social CRM, social software

Social media. Social CRM. Social business software. Whew, seems like every software category is adding the social adjective in an effort to inspire new revenue or new interest. Rumors that Microsoft is...

  Bookmark and Share     0 Comments     RSS Feed     Email a friend

May 4, 2012  3:41 PM

Does CRM need to be social?



Posted by: Heather Clancy
Gartner, Heather Clancy, IT channel products and services, social business software, social CRM

In case you haven't noticed, 2012 is the year in which businesses are supposed to get more social. Collaboration solutions are getting a makeover, thanks to the help of social business software companies such as pioneer Jive Software. Customer service is getting more social, through applications...

  Bookmark and Share     0 Comments     RSS Feed     Email a friend

1