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December 18, 2007  8:51 AM

Resolve to under-promise and over-deliver in 2008

Posted by: Heather Clancy
Heather Clancy, IT buyer market research, Reseller channel business development, SMB

I get sort of stubborn about using my mobile gadget to bridge my person and business life. It’s pretty simple: I forget things. This has caused all sorts of heartache for me in the past, especially when it comes to synchronizing my various smart phones with both my work and personal computers....

November 5, 2007  9:53 AM

Consumer apps/services continue assault on business IT

Posted by: badarrow
Application development, Barbara Darrow, SMB, Software as a service (SaaS), Supplier relationship management

The blurring of corporate/consumer computing lines continues.

Any solution provider or integrator working with corporate clients (SMBs to enterprises) knows how there is simply no way to prevent consumer-oriented services (Napster, AOL or Yahoo instant messaging, YouTube, you name it)...

November 2, 2007  5:13 PM

Who are the real tech buyers/decision makers?

Posted by: Heather Clancy
Heather Clancy, Networking technology, Reseller channel business development, SMB, VoIP over IP (VoIP)

Want to sell some a unified communications solution, skip the tech guys and start with the sales department. Yes, yes, the idea that business executives will wield a larger decision over technology purchases has been kicking around the channel for several years now. But Mike Thompson, president...

October 31, 2007  2:02 AM

NetSuite puts Ellison’s shares in ‘lock box’

Posted by: badarrow
Barbara Darrow, Direct reseller channel conflict, Managed services providers, Oracle, SMB, Software as a service (SaaS)

At last, someone at NetSuite (or maybe Oracle) has figured out that Larry Ellison’s stake in NetSuite is the conflict-of-interests outsiders have been flagging for years. According to recent NetSuite filings, Oracle CEO Ellison will put

October 30, 2007  6:43 AM

Time to recalibrate your thinking about printing and imaging

Posted by: Heather Clancy
Authors, Data storage management, Heather Clancy, IT buyer market research, Managed services providers, Network and application security, Reseller channel business development, SMB

Been prepping this week for a presentation I'm giving on behalf of my colleagues at channel consulting firm SWOT Management Group to Oki Data's solution provider advisory council (full disclosure on where my head is right...

October 29, 2007  9:33 AM

Big personnel change in biz-apps world

Posted by: badarrow
Barbara Darrow, Channel partner programs, Enterprise applications, Microsoft, Reseller channel business development, SMB, Supplier relationship management

It's been an active autumn among top-level business applications execs. First, in a shake-up, Sage Software nuked a big part of its Americas leadership. Ron Verni and channel-and-strategy chief   Taylor MacDonald were gone as first reported  

October 24, 2007  7:05 AM

New MBS support plan could allay ‘Project Green’ worries

Posted by: badarrow
Barbara Darrow, Channel partner programs, Direct reseller channel conflict, Enterprise applications, Microsoft, SMB, Software as a service (SaaS)

Microsoft hopes to ease concerns about its ERP migration plans by extending minimum support on all four product lines for another five years. "The longer support pledge should put any worries about Microsoft's ERP roadmap to rest, says Barb Edson, senior director of Microsoft Dynamics...

September 27, 2007  11:58 AM

Microsoft Brings Dynamics Into One Support Fold

Posted by: badarrow
Barbara Darrow, Microsoft, SMB

Continuing its enterprise business applications push, Microsoft has pulled its Dynamics ERP solutions into its overall Premier Support program.

That means if a VAR’s customer already...

September 19, 2007  3:02 PM

IBM takes (yet another) swing at Office

Posted by: badarrow
Barbara Darrow, IBM, Microsoft, Open-source, SMB

Time warp anyone?

When news outlets reported this week that IBM/Lotus unveiled...

September 13, 2007  1:21 PM

HP drives toward”Global 500,000″ focuses on blades, includes some services

Posted by: Brein Matturro
Data storage management, Direct reseller channel conflict, News, SMB, Supplier relationship management, Systems and systems management

Hewlett-Packard Co. launched an assault on the mid-market yesterday, targeting what it calls the “global 500,000” – companies with between 100 and 999 employees.

Like similar marketing campaigns from Dell, IBM, Microsoft, Cisco, Oracle and SAP,...

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