Channel Marker:

MSP


October 13, 2016  8:37 PM

IT documentation as vital as backups for MSPs

Spencer Smith Spencer Smith Profile: Spencer Smith
Documentation, Managed Services, MSP

IT documentation, explored recently in contributor Esther Shein's feature, has proven to be a vital yet sometimes neglected aspect of running a managed services business. For...

October 3, 2016  10:08 PM

Client review meetings a must for MSPs

John Moore John Moore Profile: John Moore
Autotask, Channel, MSP

Managed service providers rely on automation to deliver services profitably, but they can't maintain client relationships entirely on a remote basis. Indeed, Mark Shaw, president of StoredTech, an IT service and support company based in the Glens Falls, N.Y. area, advises service providers to...


June 30, 2016  9:07 PM

CompTIA: Service providers grapple with cloud

John Moore John Moore Profile: John Moore
Business model, Channel, cloud, CompTIA, IDC, MSP

A decade into cloud computing, many managed service providers are taking a less-than-aggressive approach to this widely adopted technology. According to CompTIA's fifth annual


June 27, 2016  6:09 PM

Barracuda’s Intronis brand launches firewall for MSPs

John Moore John Moore Profile: John Moore
Backup, Barracuda, Channel, firewall, Intronis, MSP

Barracuda Networks Inc. is pushing forward with its managed service provider strategy, which kicked into higher gear with the company's October 2015...

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April 5, 2016  4:02 PM

Five MSP marketing tactics to boost growth

John Moore John Moore Profile: John Moore
Content marketing, digital marketing, Email marketing, Managed Services, Marketing, MSP, social media

Scott Lindars, a former Citrix senior alliance marketing manager and now director of technology markets at Merit Mile, an interactive agency in Boca Raton, Fla., outlined MSP marketing tactics at the


February 4, 2016  4:19 PM

Want to sell cloud computing? Focus on Millennials

John Moore John Moore Profile: John Moore
Channel, cloud, IDC, Midmarket, MSP, SMB

Cloud computing has more than arrived in the small and medium-sized business space: The technology has reached a mature state, according to IDC research. The...


January 28, 2016  2:56 PM

Computing, then and now: A 30-year view

John Moore John Moore Profile: John Moore
Channel, cloud, Cluster computing, Computing, Linux, Mainframe, MSP, VARs

I started covering the IT industry in January 1986. Quite a few things have changed since the 33 MHz i386 chip was a major development, but a number of today's technology approaches and lines of business have a...


December 14, 2015  3:17 PM

BitTitan offers sales and marketing tools for partners

Spencer Smith Spencer Smith Profile: Spencer Smith
Azure, BitTitan, IT Marketing, IT sales, MSP

Last week, BitTitan launched the Azure Starter Kit, a set of tools and educational materials for service providers looking to build Azure cloud practices....


September 10, 2015  8:34 PM

MSPAlliance focuses on local markets with ‘town hall’ event series

Spencer Smith Spencer Smith Profile: Spencer Smith
Channel, Channel partners, MSP, MSPAlliance

MSPAlliance has a long history of running networking and workshop events for managed service...

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July 31, 2015  8:22 PM

Managed services: The ebb and flow of client profitability

Spencer Smith Spencer Smith Profile: Spencer Smith
Business management, Channel, Managed Services, MSP, Profit & Loss...

In a recent conversation with SearchITChannel, Michael Maddox, president of ASK, discussed issues that


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